ESTÉE LAUDER
Plan and execute seasonal seminars and all field programs according to market strategy in order to ensure field sales team (beauty advisors and generic staff) are confident to achieve desired result. Facilitation of core education programs provided by the brand. Identify relevant education opportunities and feedback to Education Manager through regular reporting. Adapt seminar strategy to custom fit needs of each travel retail market/retailer and level of audience to ensure immediate translation of learning. Develop digital education content which is locally relevant and cascade to field team. University degree holder preferred Experienced trainer, preferably within the cosmetics retail industry Strong retail mindset Excellent communication skills in English Excellent presentation skills and organized in instructional training Sound understanding of retail business and market with excellent customer service skills and standards An excellent team player with great interpersonal skills Resourceful, flexible, well organized, highly disciplined with the ability to multi task and stability to handle stressful and demanding situation A self motivator who is passionate, energetic with the ability to motivate and energize others Willingness to travel Prepare beauty advisors for Accreditation Programs and Certification programs following target guidelines issued by Global Education. Work alongside beauty advisors and generic staff to identify and address individual training opportunities. Provide coaching and feedback to beauty advisors t to drive productivity and service excellence. Provide logistics and administrative support to Education team in the development and execution of training programs and education related elements,such as ordering, packing, and allocating of uniform, testers, education materials, etc. Work within specific budget as defined by the Brand General Manager and review on a regular basis with Education Manager and justify and variances from budget. Provide regular feedback to Education Manager detailing results of markets visits.
Indefinido
Mexico City