GUCCI careers empleo

Summary Influential, innovative, and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Sabato de Sarno, reinforcing its position as one of the world’s most desirable fashion houses. Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Role Mission The Client Advisor in Gucci is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand Key Accountabilities Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease.Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.Guarantee cross and up-selling for all product categories.Ensure the achievement of individual and store goals, enhancing and developing the business.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Contribute to manage the visual display of the products in accordance with Gucci visual standards.Ensure the products replenishment and physical inventory of merchandise.Who you are? A high achiever with a proven record of hitting sales targets.A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.An experienced face-to-face customer service provider. You are at ease initiating communication with your customers.An excellent communicator with great interpersonal skills and the ability to foster customer relationships.A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment.A team player with a desire to be part of a strong, motivated, and considerate group with a common goal.An experienced professional with focus on, fashion, retail or related fields.A fluent Spanish and English speakerA flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays.Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com

Summary Influential, innovative, and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Sabato de Sarno, reinforcing its position as one of the world’s most desirable fashion houses. Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Role Mission The Client Advisor in Gucci is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand Key Accountabilities Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease.Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.Guarantee cross and up-selling for all product categories.Ensure the achievement of individual and store goals, enhancing and developing the business.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Contribute to manage the visual display of the products in accordance with Gucci visual standards.Ensure the products replenishment and physical inventory of merchandise.Who you are? A high achiever with a proven record of hitting sales targets.A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.An experienced face-to-face customer service provider. You are at ease initiating communication with your customers.An excellent communicator with great interpersonal skills and the ability to foster customer relationships.A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment.A team player with a desire to be part of a strong, motivated, and considerate group with a common goal.An experienced professional with focus on, fashion, retail or related fields.A fluent Spanish and English speakerA flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays.Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com

Summary Influential, innovative, and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Sabato de Sarno, reinforcing its position as one of the world’s most desirable fashion houses. Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Role Mission The Gucci Merchandising Director is responsible for the buying activities in Mexico and Caribbean. As the Merchandising Director, you will buy with client centric focus, tailor the assortment for each market and store, and ensure seamless cross-functional in-season cooperation with other departments to support brand objectives and maximize sales and sell-through. Key Accountabilities Buying Adapt and implement the Worldwide (WW) buying strategy at the regional level based on market’s specificities/priorities.Participate in regional fashion presentations, meetings and processes related to the product buying.Responsible for the buying of the collection for the Central Market (México, Panama and Aruba); presenting the local strategy and final assortment to the WW Merchandise team.You will contribute by monitoring detailed sales and stock, optimizing the balance between assortment and stock to maximize sales growth.Work to maximize sales and results by store through collaboration with the store Directors.Coordinate and collaborate across various regional functions on launches, new store openings, renovations, closures, events, etc.Work closely with the local Inventory Planning and Operations team on providing all information needed for product replenishment and allocation to stores.Partner with other Merchandising team members in cohesive development and execution of merchandise assortment and buying plans.Inventory management: achieve growth across all classifications and price ranges. Analyze selling trends and react accordingly. Execute proactive consolidations to ensure profitability and satisfy market’s needs.Analysis and Feedback Monitor business categories to maximize business priorities/opportunities.Monitor sales and sell-through and initiate appropriate strategies and tactics to optimize stock and boost sales.Review competitor activity and monitor internal and external pricing to raise opportunities to optimize positioning on key products.Collect and share qualitative comments on business to corporate merchandising counterparts.Analyze stock level, delivery status, and merchandise allocation of assigned product categories in collaboration with Inventory Planning and identify growth opportunities.Store Visits Conduct regular store visits (Gucci and competitors) based on business needs.Help highlight important product information, assortments and product buying strategies to store teams.Participate and collaborate with the store teams in product knowledge training.Work closely with visual merchandising and retail to address tactical opportunities around space allocation and product presentation.Track and highlight market specific clientele purchasing patterns.Merchandise Planning Conduct sales plan reviews with regional and worldwide planning teams.Evaluate sales potential by event/store to inform open-to-buy opportunities at store level.Evaluate the sales potential of products and collections by functions, lines, and price ranges to cover different customer segments.Visual Merchandising Provide strategic input for visual set-ups to positively impact business.Provide visual merchandising with necessary buying information and collaborate to facilitate implementation of product presentation strategies on new and existing product.Collaborate with other merchandising team members on cross-category projects to give visual merchandising complete visibility to execute actions.Continuously share updates on assortment strategies and performance to fine tune displaysShare performance feedback and visual product priorities to help visual merchandising implement relevant strategies that will benefit the business.Key Requirements Bachelor’s degree in Fashion, Business, Finance, or related discipline desiredA minimum of 6-8 years of relevant buying experience gained within a fashion and/or luxury environment.Advanced proficiency with Microsoft Office software including Word, Excel, PowerPoint, OutlookFluent in Spanish and English.Must be organized with the ability to manage multiple tasks in a fast-paced environment with changing priorities.Excellent communication skills – verbal and written.Flexibility to travel with short notice domestically and internationally - amount to be determined based on the needs of the business.Able to work a demanding schedule, which can include on an ad-hoc basis evenings, weekends, and holidays.Work Authorization: Qualified candidates must have the proper work authorization to work in Mexico.Key Pillars for Ways of Working Execute the mission of the role with a Radically Client-Centric mindset.Approach activities and relationships with a methodology that promotes flat, connected and fast ways of collaborative working.Be Relentlessly Creative and approach challenges with an innovative mindset.Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.Key Behaviors to Amplify What We Do Considerate ThinkerSolutions DeveloperAccountable AchieverConnection BuilderContinuous LearnerTalent BuilderThis is an ideal opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. GUCCI is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Summary Influential, innovative, and progressive, Gucci is reinventing a wholly modern approach to fashion, reinforcing its position as one of the world’s most desirable fashion houses. Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Role Mission The Client Advisor in Gucci is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand Key Accountabilities Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease.Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.Guarantee cross and up-selling for all product categories.Ensure the achievement of individual and store goals, enhancing and developing the business.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Contribute to manage the visual display of the products in accordance with Gucci visual standards.Ensure the products replenishment and physical inventory of merchandise.Who you are? A high achiever with a proven record of hitting sales targets.A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.An experienced face-to-face customer service provider. You are at ease initiating communication with your customers.An excellent communicator with great interpersonal skills and the ability to foster customer relationships.A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment.A team player with a desire to be part of a strong, motivated, and considerate group with a common goal.An experienced professional with focus on, fashion, retail or related fields.A fluent Spanish and English speakerA flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays.Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com

Summary Influential, innovative, and progressive, Gucci is reinventing a wholly modern approach to fashion. Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Role Mission The Client Advisor in Gucci is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand Key Accountabilities Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease.Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.Guarantee cross and up-selling for all product categories.Ensure the achievement of individual and store goals, enhancing and developing the business.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Contribute to manage the visual display of the products in accordance with Gucci visual standards.Ensure the products replenishment and physical inventory of merchandise.Who you are? A high achiever with a proven record of hitting sales targets.A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.An experienced face-to-face customer service provider. You are at ease initiating communication with your customers.An excellent communicator with great interpersonal skills and the ability to foster customer relationships.A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment.A team player with a desire to be part of a strong, motivated, and considerate group with a common goal.An experienced professional with focus on, fashion, retail or related fields.A fluent Spanish and English speakerA flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays.Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com

Summary Influential, innovative, and progressive, Gucci is reinventing a wholly modern approach to fashion. Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Role Mission The Client Advisor in Gucci is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand Key Accountabilities Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease.Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.Guarantee cross and up-selling for all product categories.Ensure the achievement of individual and store goals, enhancing and developing the business.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Contribute to manage the visual display of the products in accordance with Gucci visual standards.Ensure the products replenishment and physical inventory of merchandise.Who you are? A high achiever with a proven record of hitting sales targets.A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.An experienced face-to-face customer service provider. You are at ease initiating communication with your customers.An excellent communicator with great interpersonal skills and the ability to foster customer relationships.A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment.A team player with a desire to be part of a strong, motivated, and considerate group with a common goal.An experienced professional with focus on, fashion, retail or related fields.A fluent Spanish and English speakerA flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays.Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond Role Mission As a Gucci Team Manager, you will effectively support and lead activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. You will promote and enhance the Gucci brand, in line with corporate policies and procedures. Key Accountabilities Work with the Store Manager to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability. Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided. Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches. Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the Training Area.Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met. Client Development Lead the team to consistently establish client relationships and propose local events through continuous networking.Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty.Support the development, implementation, and execution of company CRM initiatives by providing action plans to the team. Supervise the meaningful customer data capture for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting. Operations Partner with the Store Manager to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance. Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards. Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target. Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage.Support and maintain visual merchandising standards set by world-wide headquarters.Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters. Talent Management Support the Store Manager with monthly coaching/counseling sessions with associates to review performance and provide timely feedback.Assist with the performance check-in process for all store employees and set annual employee goals in alignment with store director. Partner with the Store Manager to identify and create action plans for low performers and build succession plans for high talent.Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping.Support a consistent and branded onboarding experience for all new hires.Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service. Key Requirements Minimum of 4 - 6 years of operations experience in retail, luxury retail, or service-related industry preferably in a supervisory role.Bachelor’s degree in Fashion, Business, Hospitality, or related discipline.Excellent written and communication skills with talent for managing, coaching and developing a team.Ability to analyze information, identify business priorities, problem solve and manage multiple tasks in a fast-paced environment.Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;Excellent organizational skills.Fluent in Spanish and English.Experienced with technology to utilize internal retail systems and shipping software programs.Flexibility to work in a retail schedule, which will include evenings, weekends, and holidays.Key Pillars for Ways of Working Execute the mission of the role with a Radically Client-Centric mindset.Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working.Be Relentlessly Creative and approach challenges with an innovative mindset.Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.Key Behaviors to Amplify What We Do Considerate ThinkerSolutions DeveloperAccountable AchieverConnection BuilderContinuous LearnerTalent BuilderThis is an ideal opportunity to join the Gucci adventure and become part of a thriving merchandising team that offers possibilities to learn and grow. Talent development is a managerial principle at GUCCI, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. GUCCI is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com