Todas las ofertas de empleo Monterrey

STEVE MADDEN MÉXICOSOLICITA:PROMOTORES DE VENTAS Actividades a Realizar:Atención a clienteAcomodo de mercanciaMercadeo de mercanciaEtiquetado de mercanciaCierre de ventasOfrecemos:Sueldo baseComisionesVales de despensaPrestaciones superiores de leyDos dias de descanso semanalDescuentos en la marcaDescuentos en GimnasiosInteresados postularse por este medio

Sales Administrator - Monterrey Bvlgari está buscando un Sales Administrator para nuestra boutique en Monterrey. Nuestra misión es implementar un enfoque centrado en el cliente, abarcando tanto el canal físico como el digital, para garantizar la satisfacción del cliente en todos los puntos de contacto. Este puesto tiene como objetivo brindar apoyo en la administración de la boutique y las ventas, asegurando un funcionamiento óptimo y cumpliendo con los objetivos comerciales. Responsabilidades Claves Administración de la boutique en todo lo referente a insumos, suministros para el hospitality de los clientes, resurtido de empaques, papelería, misceláneos y store supply entre otros que se requieran para la operación y buen funcionamiento de la tienda. Coordinar junto con el Store Manager la organización y acomodo general del backoffice y piso de venta, tanto del producto como de los insumos, store supplies, empaque, entre Organización del proceso de inventarios aleatorios y cíclicos, trimestrales y anuales tanto de producto como de packaging. Apoyar y/o coordinar en conjunto con el Store Manager y Client Advisor la apertura de boutique, conteo diario y conciliación vs SAP, revisión de etiquetas de precios correctos en cada Así como ingresar en SAP el conteo de tráfico diario que se tiene en el punto de venta Gestionar y coordinar las transferencias y recepciones diarias de producto, así como ingresarlas al sistema. Contar y conciliar las ventas diarias, así como el cierre de terminales y sistemas de forma diaria. Realizar la facturación de las ventas diariamente en EDICOM (en las boutiques que aplique). Realizar el envío del reporte de ventas quincenal conciliado a Finanzas (en las boutiques que aplique). Gestionar el procesamiento de facturas en iValua, guardias de seguridad, limpieza o cualquier servicio que sea requerido por la boutique, dentro del mismo mes de facturación. Gestionar y controlar la documentación de ventas, descuentos, regalos, entradas y salidas de producto, y cualquier otra documentación requerida para el archivo de la Boutique. Así como la limpieza del archivo muerto. Preparación de envío de efectivo con el proveedor designado y asegurarse de efectuar las entregas semanalmente (en las boutique que aplique). Apoyar al Store Manager en el control y manejo de los uniformes, desde el ingreso del pedido hasta la entrega de estos, así como la recolección de los uniformes cuando una persona sale de la compañía. Apoyar al Store Manager en la renovación de documentación y permisos solicitados para el correcto funcionamiento de la boutique (en las boutique que aplique). Apoyar al Store Manager con la revisión de los vulnerables para que se encuentren correctamente llenados. Apoyar en la preparación y gestión de solicitudes de préstamo y shootings cuando sea solicitado a la boutique. Apoyar en el piso de venta en la atención al cliente cuando la operación de la boutique ocasionalmente lo requiera.

The FENDI Client Advisor is responsible for providing best in class customer service and for exceeding their sales goals. Through product knowledge and elevated operational acumen, the FENDI Client advisor creates an exceptional client experience and supports the Brand commitment to excellence. Job Responsibilities • Achieve all Client Advisor KPIs and CRM requirements. • Meet or exceed store, category, and individual sales goals. • Adhere to all Top Store Guidelines. • Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, enhance relationships and drive business. • Assist with special requests, which include but are not limited to repairs, special orders, returns, etc. • Follow all store policies and procedures. • Participate in necessary stocking/restocking of the store. • Proficient and accurate use of POS system and other software as required, updating customer database. • Obtain product knowledge, company information and history. • Keep up-to-date with company news and be familiar with the competition. • Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards. • Perform regular store maintenance functions as needed or assigned. • May have responsibility for opening/closing the store as needed, including morning team meeting. • Assist in maintaining visual standards with direction from VM, corporate and management. • Must maintain open/ongoing communication and positive relationship with store management, peers and other levels of company personnel. • Be a positive role model, representing the brand appropriately at all times. • Participate in the training of new Client Advisors (product knowledge, store procedures, company policies). • Participate and prepare for monthly team meetings. • Adhere to loss prevention standards. • Follow all health and safety guidelines.

Summary Influential, innovative, and progressive, Gucci is reinventing a wholly modern approach to fashion reinforcing its position as one of the world’s most desirable fashion houses. Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Role Mission The Client Advisor in Gucci is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand Key Accountabilities Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease.Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.Guarantee cross and up-selling for all product categories.Ensure the achievement of individual and store goals, enhancing and developing the business.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Contribute to manage the visual display of the products in accordance with Gucci visual standards.Ensure the products replenishment and physical inventory of merchandise.Who you are? A high achiever with a proven record of hitting sales targets.A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.An experienced face-to-face customer service provider. You are at ease initiating communication with your customers.An excellent communicator with great interpersonal skills and the ability to foster customer relationships.A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment.A team player with a desire to be part of a strong, motivated, and considerate group with a common goal.An experienced professional with focus on, fashion, retail or related fields.A fluent Spanish and English speakerA flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays.Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com

Nuestra Oportunidad: Estamos buscando un Asistente de Ventas que sirva como representante de la marca y ofrezca un servicio de atención al cliente de lujo en nuestra Boutique Principal en Palacio de Hierro Monterrey. Cómo contribuirás: Trabajarías la Boutique y seria responsable de las siguientes actividades: Dirigir las ventas en la Boutique a mediante la venta de mercancías Cumplir y superar los objetivos de ventas personales y de la tienda establecidos por la gerencia; Lograr altos niveles de rendimiento de ventas y resultados; Brinda un ambiente amigable que incluye saludar y reconocer a cada cliente, mantener estándares sobresalientes, conocimiento sólido del producto y todos los demás componentes del servicio al cliente; Mantener un conocimiento de toda la información del producto y la mercancía; Complete de manera precisa y eficiente todas las transacciones de ventas y mantenga las cuentas de efectivo y medios adecuadas en la caja ; Clienteling - Construyendo y estableciendo relaciones fuertes con los clientes. Ayudar en movimientos de piso, comercialización, mantenimiento de las vitrinas y mantenimiento de la tienda; Mantenga una tienda limpia y ordenada en todo momento y siga los procedimientos adecuados para el atuendo y la presentación de joyas; Cumpla con todas las políticas, procedimientos y prácticas de la Compañía, incluyendo la prevención de pérdidas; Descargar entregas que puedes incluir levantar y transportar cajas y almacenar en áreas apropiadas; Comunicar las solicitudes de los clientes a la gerencia; Participar en todos los recuentos de inventario; Reporta cualquier robo o sospecha de robo por parte de clientes o empleados a las partes apropiadas de inmediato; Cualquier otro deber que le asigne la gerencia. Quien Eres: Independiente; Una persona con iniciativa con una actitud proactiva; Capacidad para trabajar diversos horarios, incluyendo fines de semana y días festivos; Habilidades fuertes de comunicación oral y escrita. Se prefiere experiencia al por menor previas;

HOW YOU WILL CONTRIBUTE A BUSINESS DEVELOPER Define, execute, and monitor the store action plan to achieve sales targets and KPIsDefine targeted quantitative and qualitative goals and ensure they are achievedImplement action plans and follow-upAnalyze the results: daily, weekly, monthly, and set up constant assessmentsFocus on key KPIs and create a strong store culture and storytelling approachUnderstand and monitor constantly local business environment including market trends and competitionKeep relevant with market and fashion trendsShare with store teamIntegrate/adapt insights in store action planDefine constantly opportunities for growth and execute actions accordinglyCommunicate high quality relevant feedbacks and report to HQs/HO and/or store teamOversee and ensure weekly payroll is accurately reported for store teamComplete Monthly Store Schedule for the team to reflect needs of the businessA TALENT LEADER AND DEVELOPER Create and maintain a positive work environment, consistent with Balenciaga behaviorsProvide a clear vision and goals for the team and for the individualsIdentify, attract, recruit, develop and retain talentConsistently recruit top talent in partnership with the Head of Retail and HRCreate development plans for store management and store teams, ensure professional growth via training and coachingEnsure professional growth and training of the store team with a coaching approach, by constantly stimulating them to be up to date in the Fashion industryCoach consistently direct reportsProvide structured feedback on a regular basisManage individual appraisal interview at least twice a yearMotivate and challenge store management and store teams on a regular basisOrganize qualitative time with the team (team building…)A BRAND PROMOTER (CLIENTS) Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externallyEmbody constantly Balenciaga codes and engage local people with the brandEnsure Balenciaga Signature and Client experience are executed and consistent over timeStore according to the Company directions (VM guidelines)Ensure that the store image in line with corporate standardsEnsure store team is aware of this standardsEnsure that team behaviors are consistent with the standards of Balenciaga services, image and valuesLead by example conveying Balenciaga behaviors towards clientsKnow his/her clients and prospects (quantitative and qualitative) to define action plansAttract and recruit new clients from personal network and external partnersDevelop clienteling mindset and client's loyalty and retention from beginners to VICsOversee the clienteling approachEnsure that the qualitative standards required by our brand are maintainedAbility to engage VIP and celebritiesA PROCESS MANAGER Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelinesHandle all administration and accounting responsibilities.Achieve and authorize planning, organize, and plan the activities providing available resources to manage the expected workloadApply all the necessary golden rules to ensure the safety of both store team and clientsSupervise warehouse stock, verify that it is in line with the Store’s sales potential, and report to Merchandising Retail at Headquarters accordinglyTake all the necessary measures to guarantee the safety of the products and all valuable materials in the store along with the WarehouseEnsure that the packaging and positioning of the product are coherent to the protection of corporate assetsOpening and closing of the storeOversee day-to-day operations of storeMaintain a cost-conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.Process Payroll as directed by the company.Maintain store schedules.Ensure staff adheres to attendance and punctuality.Ensure that petty cash & check reconciliation is processed correctly each month and submitted prior to due date.Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, teamSupervise inventory activities and warehouse stock and report immediately any discrepanciesChallenge and improve current processes sustaining the growth and ensure efficiency and effectivenessWHO YOU ARE Commitment to take part in an innovative project3-5 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industryInclusive leadership style and entrepreneurshipHigh sensitivity to clients’ experience and loyaltyExceptional interpersonal skills, persuasivenessPrecision, organizational skillsAdaptability, openness, risk-taking, dynamic, listening abilities, curiosityHigh availability, responsivenessProduct and Fashion sensitivityMastering digital skillsWHY WORK WITH US? This is an exciting opportunity to join Balenciaga’s Monterrey team as a Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment. DIVERSITY COMMITMENT Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Store Manager who will report to the Country Manager as part of our dynamic team in Monterrey. How you will contribute Support the operations of the store, including the business performance, customer service and company image in the storeDrive the achievement of the store’s sale targets while also meeting individual sales goals Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plansManage recruiting for store associates and maintaining a pool of potential candidatesFacilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are takenComply with and enforce Bottega Veneta standards and proceduresDeliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional mannerEffectively perform operational functions: opens and closes the store, register, and back office management proceduresMaintain an environment where all associates are treated fairly and with dignity and respectWho you are Minimum of 5 years of retail experience in a managerial roleAbility to work in a team, possess organization awareness and flexibilityDemonstrate ability to adapt, strong knowledge of products and philosophy of the brandExemplary verbal and written communication skillsWhy work with us? This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. EOE M/D/F/V

Nuestra Oportunidad: Estamos buscando un Gerente de Tienda para nuesta Boutique en Palacio de Hierro Monterrey, que será responsable de impulsar las ventas, motivar al personal de ventas, establecer y mantener el servicio al cliente, y es responsable de la operación de la tienda, garantizando las ventas máximas y la rentabilidad a través de mercancías, inventario, control de gastos, gestión de recursos humanos, capacitación y supervisión de personal. Cómo contribuirás: Ventas Funciona como un modelo a seguir para el personal al realizar todas las funciones de la tienda según sea necesario, demostrando un comportamiento profesional y hábitos de trabajo disciplinados, además de promover actitudes positivas hacia los clientes. Asegúrese de que la excepcional experiencia del cliente de Pomellato se proporcione en todas las interacciones Proporciona un entorno amigable que incluye saludar y reconocer a cada cliente, mantener estándares sobresalientes, un conocimiento sólido del producto y todos los demás componentes del servicio al cliente Impulsar el logro de los objetivos de ventas y CRM de la tienda establecidos por la Alta Dirección. Monitorear el desempeño de ventas del equipo Construir una red de personas y clientes que tengan un impacto en el mercado local e internacional para desarrollar la base de clientes. Minimiza las quejas de los clientes a través de un servicio eficaz de acuerdo con la política de la tienda. Operaciones: Generar inteligencia de mercado en curso; Trabajar con la Dirección de Tiendas para desarrollar e implementar planes para maximizar las ventas y cumplir o superar las metas y objetivos. Trabajar con la oficina corporativa para garantizar niveles adecuados de stock de mercancías, adyacencias de mercancías y presentaciones; surtido en todas las colecaciones; Asegurarse de que el piso de venta esté adecuadamente abastecido Mantiene y almacena el inventario y los precios de acuerdo con los precios establecidos por la oficina corporativa Reporta cualquier robo o sospecha de robo por parte de los clientes o empleados a las partes apropiadas de inmediato Mantiene los estándares de la tienda de acuerdo con la política corporativa. Recibe y examina las entregas en busca de discrepancias y resuelve los problemas rápidamente Supervisa las transacciones de compra de empleado Recursos humanos Garantice el cumplimiento de todas las políticas y procedimientos a través de la administración de la tienda y las reuniones del personal, las visitas y auditorías de la tienda, etc. Evalúe y reaccione continuamente a los problemas de rendimiento y reclute activamente a los candidatos de ventas. Capacitar y desarrollar asistentes de ventas en todos los aspectos del negocio; Dirigir y monitorear la capacitación y el desarrollo para todo el personal de la tienda. Asociarse con el departamento de Recursos Humanos en las revisiones anuales de desempeño de los empleados. Instruye al personal de la tienda con respecto a las responsabilidades del trabajo de manera continua. Esto incluye la coordinación de envíos, reparaciones y pedidos de suministros, así como las tareas diarias en la tienda. Proporciona suficiente personal para las necesidades de la tienda en todo momento. Todo nuevo personal potencial también debe ser entrevistado y aprobado por la empresa Prepara y envía los horarios según lo prescrito por la política corporativa. Aprueba todas las solicitudes de tiempo libre Mantener un flujo de talento calificado a través de redes Quien Eres: 3-5 años de experiencia en supervisión minorista; lujo un plus Excelentes habilidades de comunicación oral y escrita Arranque automático con una actitud proactiva. Trabajador orientado al equipo con excelentes habilidades interpersonales para interactuar y establecer contactos con los clientes y la alta gerencia. Capacidad de trabajar variado programado, incluyendo fines de semana y días festivos Relaciones con clientes y servicio al cliente profesional. Alfabetización informática - Word, Excel, PowerPoint

At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers' needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.