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Todas las ofertas de empleo Mexico city

  • Mexico city

53 Ofertas de empleo

  • ESTÉE LAUDER
    ESTÉE LAUDER
    University Bachelor's Degree or above in business related disciplines A minimum of 2 years' proven retail sales planning experience in large multinational corporations or matrix organization Strong business acumen with cost conscious, result driven and customer oriented mindset Attention to details, work under pressure and manage tight schedule Well organized with ability to prioritize, able to multi tasking Good command in computer skills including Excel, Word
    Indefinido
    Mexico City
  • ESTÉE LAUDER
    ESTÉE LAUDER
    Plan and execute seasonal seminars and all field programs according to market strategy in order to ensure field sales team (beauty advisors and generic staff) are confident to achieve desired result. Facilitation of core education programs provided by the brand. Identify relevant education opportunities and feedback to Education Manager through regular reporting. Adapt seminar strategy to custom fit needs of each travel retail market/retailer and level of audience to ensure immediate translation of learning. Develop digital education content which is locally relevant and cascade to field team. University degree holder preferred Experienced trainer, preferably within the cosmetics retail industry Strong retail mindset Excellent communication skills in English Excellent presentation skills and organized in instructional training Sound understanding of retail business and market with excellent customer service skills and standards An excellent team player with great interpersonal skills Resourceful, flexible, well organized, highly disciplined with the ability to multi task and stability to handle stressful and demanding situation A self motivator who is passionate, energetic with the ability to motivate and energize others Willingness to travel Prepare beauty advisors for Accreditation Programs and Certification programs following target guidelines issued by Global Education. Work alongside beauty advisors and generic staff to identify and address individual training opportunities. Provide coaching and feedback to beauty advisors t to drive productivity and service excellence. Provide logistics and administrative support to Education team in the development and execution of training programs and education related elements,such as ordering, packing, and allocating of uniform, testers, education materials, etc. Work within specific budget as defined by the Brand General Manager and review on a regular basis with Education Manager and justify and variances from budget. Provide regular feedback to Education Manager detailing results of markets visits.
    Indefinido
    Mexico City
  • TIFFANY & CO
    CLIENT ADVISOR Descripción General: Esperamos que nuestros colaboradores brinden la Experiencia Tiffany a cada cliente y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita, el diseño atemporal y un compromiso dedicado con la sostenibilidad corporativa. Como Tiffany Client Advisor: - Tendrás la posición crítica de encarnar la marca Tiffany en cada interacción con los clientes, utilizando el toque Tiffany; tu propio estilo para hacer que la experiencia de cada cliente sea extraordinaria. - Serás un excelente comunicador y embajador de la marca. Tu pasión por Tiffany se transmitirá en cada conversación y un espíritu emprendedor estará presente en todo lo que hagas. - Desarrollarás relaciones con los clientes y superarás los objetivos comerciales a través de la construcción de tu propio negocio mediante el desarrollo de relaciones con los clientes y la superación de los objetivos comerciales. - Fomentarás una cultura de atención al cliente, promoverás un espíritu emprendedor y reforzarás el desarrollo de clientes para hacer crecer el negocio. Ventas: - Profundizarás la relación con nuestros clientes para fomentar la lealtad y el gasto a largo plazo. - Lograrás de manera consistente o superarás los objetivos comerciales mensuales, trimestrales y anuales de la tienda. - Registrarás los datos de los clientes y cultivarás relaciones con clientes nuevos y existentes. - Generarás una parte significativa de las ventas a través de negocios repetidos con los clientes. - Impulsarás el negocio a través de pilares de productos clave. Servicio: - Elevarás la experiencia en la tienda al brindar consistentemente momentos memorables a cada cliente. - Demostrarás pasión como embajador(a) de la marca Tiffany durante cada ceremonia de venta utilizando el toque Tiffany; tu toque personal. - Demostrarás los comportamientos de experiencia del cliente identificados dentro del programa TEI (Encuesta de Voz del Cliente) y con la visión de la experiencia del cliente de Tiffany. - Pondrás en práctica las mejores técnicas optimizando la hospitalidad y las comodidades de la tienda para crear experiencias únicas y tomarás medidas basadas en el desempeño de TEI y los comentarios de los clientes. Experiencia Requerida: - Experiencia en ventas en el área de Retail, de preferencia lujo o experiencia relevante relacionada con los clientes (por ejemplo, en el sector de la hospitalidad). - Experiencia solida en el logro de resultados comerciales. - Habilidad para conectar con el cliente. - Flexibilidad horaria - Habilidad para trabajar con una base diversa de clientes. - Dominio de los sistemas de punto de venta (POS), sistemas de seguimiento de clientes y Microsoft Outlook/correo electrónico. Deseada: - Título universitario. - Título en Gemología - Dominio de varios idiomas
    Indefinido
    Mexico City
  • NEWELL
    Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. En Newell Brands, estamos en búsqueda de un(a) Ecommerce Customer Marketing Manager apasionado(a), analítico(a) y con visión de negocio, que nos ayude a impulsar nuestro crecimiento acelerado en el canal de ecommerce, con un enfoque especial en Pure Players y Retail.com. Esta posición es clave para continuar fortaleciendo la presencia de nuestras marcas, maximizando nuestras inversiones en trade marketing digital y fortaleciendo nuestra ejecución comercial en plataformas digitales. Buscamos un perfil con experiencia sólida en entornos de ecommerce dentro de empresas multinacionales de consumo masivo, tecnología o directamente en Pure Players (Amazon, Mercado Libre, etc.), que tenga un enfoque estratégico, fuerte dominio analítico y alta orientación a resultados. Responsabilidades Principales: Liderar e implementar la estrategia de customer marketing para el canal ecommerce (Pure Players y Retail.com) en coordinación con los equipos de ventas, marketing, medios y agencias externas Gestionar y optimizar los presupuestos de inversión para promociones, activaciones, visibilidad digital y shopper marketing en plataformas digitales. Desarrollar planes de acción por cliente digital para mejorar la conversión, participación de mercado y rentabilidad para nuestras marcas Trabajar de la mano con Pure Players (Mercado Libre, Amazon, etc.) y retailers.com (Walmart.com, Liverpool.com.mx, etc.) para garantizar una ejecución impecable en los puntos de venta digitales. Analizar performance de campañas y actividades comerciales, generando reportes de resultados y recomendaciones para mejorar continuamente la eficiencia de inversión. Apoyar la implementación de lanzamientos de productos en ecommerce, garantizando una presencia optimizada en términos de contenido, visibilidad y disponibilidad, Asegurando que las actividades de E-Commerce complementen la estrategia general de la marca. Colaborar con el equipo de ecommerce regional y local para alinear las mejores prácticas y mantener consistencia de marca y ejecución. Integrar insights de consumidor, tendencias de mercado y análisis competitivo para guiar decisiones comerciales y de marketing. Proponer mejoras continúas basadas en datos y aprendizajes de mercado Elaborar reportes ejecutivos y tableros de control con insights accionables para dirección y áreas relacionadas. Análisis de la Competencia: Estar al tanto de las estrategias de precios, promociones y contenido de la competencia en el canal online. Requisitos del Perfil: Licenciatura en Mercadotecnia, Administración, Negocios o carrera afín. De 3 a 5 años de experiencia en roles de ecommerce marketing, customer marketing digital, ecommerce trade marketing o similares. Experiencia previa trabajando con Pure Players (Amazon, Mercado Libre, etc.) o en empresas multinacionales de consumo masivo o tecnología. Conocimiento sólido en estrategias de trade marketing digital, herramientas de análisis y plataformas de ecommerce. Alta capacidad analítica y orientación al retorno sobre inversión (ROI). Excelentes habilidades de comunicación, influencia y trabajo en equipo. Inglés avanzado (oral y escrito). Dominio de Excel y herramientas de análisis/reportes. Conocimiento de herramientas como NielsenIQ, Profitero, Stackline o similares es un plus. Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
    Indefinido
    Mexico City
  • PANDORA
    PANDORA
    Do you want to be a part of the world's leading jewelry company while putting your experience in Marketing into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America Team in an international organization of can-do spirited, passionate, and performance-driven people. Pandora is looking for a dynamic and business-savvy PR, Influencers & Events Marketing Manager in Mexico City, Mexico. Main purpose of the role: You will be responsible for planning and executing local PR and influencer activities, aligned with global guidelines, ensuring visibility, engagement, and strong brand positioning in the market. Develop and implement local PR and influencer strategies based on Cluster´s directives, tailored to local market needs. Build and maintain strong media relationships, pitching stories, securing interviews, and ensuring positive coverage across press, TV, radio, and digital platforms. Manage influencer partnerships: identify key profiles, negotiate collaborations, oversee content creation, and ensure brand alignment. Plan and execute PR events: from product launches to exclusive experiences with celebrities, lead logistics and creative execution to deliver impactful results. Coordinate photoshoots with celebrities, managing schedules, locations, creative teams, and ensuring brand consistency. Monitor and analyze campaign performance, providing insights and recommendations to optimize strategies. Collaborate with internal teams and external agencies, ensuring flawless execution and alignment with global standards. Stay ahead of trends in PR, influencer marketing, and digital engagement to drive innovation and relevance. Craft your career with us if you have: 5-8 years of solid experience working within Marketing and/or PR Event Degree in Communications, Marketing, Public Relations, or related fields. 5-8 years of leadership/people management role for a marketing team Strong skills in networking, negotiation, and relationship building. Creative, proactive, and able to thrive in fast-paced environments. Knowledge of digital trends, social media platforms, and content marketing. Experience from retail, fashion or FMCG industry Experience from global organization Strong financial skills Fluent in English - verbally and written Did we get your attention? If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. About Pandora Established in 1982, Pandora designs, manufactures and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora's products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 28.1 billion in 2023. At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people's loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.
    Indefinido
    Mexico City
  • TIFFANY & CO
    Key Accountabilities: Execution Manage approved schedules to achieve all critical milestones. Adjust and update as needed during the lifecycle of a project. Manage TCO stakeholders' (store design, Procurement, IT, Security, Merchandising, Ops), external consultants (architects, engineers, etc.), and general contractors and suppliers to achieve committed milestones. Coordinate and manage drawing sets and milestones from schematic and design development, and construction documents. Review dwgs and conduct page turns at milestones. Utilize TCO systems (unifier, Coupa, PlanGrid, Microsoft Projects) for drawing and budget, PO submissions and management. Manage budgets during the lifecycle. Call out and manage risk at lifecycle milestones. Value engineer with Store Design if required. Establish competitive bidding, contract administration and project related legal and financial controls. Build proper bid books, cost plans, forecasts, budget history and issue POs for a proper project buyout. Attend and manage monthly cost mtgs to ensure compliance with project budget, forecast, PO issuance, contingency management, change orders, cash flow and close out. Close out project in 90 days after store opening for all vendors and supplies. Maintain excellent relationships with contractors, consultants, designers and internal customers. Oversee construction Ensure weekly OAC meetings are conducted and documented. Coordination with procurement that OFI goods are on schedule. Manage and report on change orders and overall budget management. Build to high quality and handover store to retail team 100% defect free. Handover of store to be coordinated with all stakeholders for a seamless transition from store planning to Retail. Travel as required to conduct site visits during the lifecycle of the project. Efficiencies / Continuous Improvements Regularly visit completed projects with members of Store Design, Procurement, Store Planning and Retail to perform post-opening project audits. Identify areas of needed improvement and institute changes to store design, project development & delivery, materials, and suppliers. Support Store Design and Procurement with their on-going research and development programs. Identify and support the prototyping of project components. Identify regional/local resources, materials, suppliers for cost and schedule efficiencies. Work in collaboration with Procurement and Store Design to propose and implement programs to exploit efficiencies. Analyze standards, cost efficiencies and suppliers
    Indefinido
    Mexico City
  • GUCCI
    Summary Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear. Role Mission As Operations controller, you will be responsible for the handling of all merchandise in and out of store location. This position will support the achievement of the store business objectives (sales and profitability), as well as to promote and enhance the Gucci brand, in line with corporate policies and procedures. How you will contribute Maintain stockroom in a neat and organized manner so that items can be easily locatedReceive and process shipments in an accurate and timely mannerProcess transfers and consolidationsResearch and investigate negative on handsFill in supplies and maintain cash wrapsSupport sales associates and department managersMonitor the movement of all merchandise to ensure positive inventory resultsWho you are A detail oriented professional passionate about product and fashion. A team player with team player attitude and at least 1 - 3 years of experience in a similar role. The operations controller will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace. Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com
    Indefinido
    Mexico City
  • PANDORA
    PANDORA
    Regional Sales Manager - Monterrey, Mexico Do you want to make an impact and drive the growth of a global brand? We are looking for a Regional Sales Manager to join our LATAM team, based in Monterrey, Mexico. In this role, you will report to the Divisional Sales Manager, leading sales and operations for our Concept Stores, SIS, Kiosk and multi-branded POS within your assigned area. You will be at the forefront of ensuring exceptional customer experiences, driving sales growth, and safeguarding the brand image in every store you oversee. What you'll do: Sales & Performance Stimulate sales growth and maximize volume and profitability using all available tools. Implement sales standards, leading by example and inspiring the teams. Monitor sales objectives and KPIs set by the Divisional Sales Manager and Sales Director. Analyze business results and implement agile corrective actions when needed. Identify and pursue local business opportunities across all channels. Operations & Execution Visit stores regularly to ensure image, order, and operational excellence. Coordinate promotional and sales activities in collaboration with Marketing. Oversee effective planning and execution of new store openings. Cultivate strong relationships with wholesale customers and franchise partners. Stock Management Monitor stock availability through stocktakes and ensure alignment with sales goals. Train teams on top sellers, new stock, basics, and strategies to optimize inventory turnover. People & Talent Development Develop internal talent and promote a high-performance culture through coaching and motivation. Provide regular feedback and training to empower teams to deliver an excellent customer experience. Lead by example, inspiring passion for the product and brand. Marketing & Visual Merchandising Ensure flawless execution of marketing plans and VM standards. Train store teams on effective VM maintenance and share best practices with the VM team. Sales Training Deliver on-the-job training in sales processes, product knowledge, customer service, policies, and procedures. Support store teams in achieving key business targets. Budget & Financial Management Monitor and analyze sales vs. budget on an ongoing basis. Oversee employment costs and time coverage for assigned stores. Third Party Relationship Management Build and maintain strong relationships with franchisees, store owners, and employees. Collaborate effectively with all departments to drive business results. What you bring: 4-5 years of experience in regional sales roles, managing retail and wholesale, with strong focus on Operations and Development. Proven expertise in retail strategies, project management, and business analysis. Strong financial knowledge linked to retail (budget management, P&L interpretation). Mastery of MS Office (Word, Excel, PowerPoint). Excellent interpersonal, communication, and leadership skills. Strategic mindset with a passion for problem-solving and driving results. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Fluent in Spanish and English. Willingness to travel 80%+ of the time across your region. Did we get your attention? If you see yourself in this role and want to be part of Pandora's future, we encourage you to apply. We process applications on a continuous basis, so don't wait to submit yours. You can also read more about Pandora on our corporate site: www.pandoragroup.com About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Recognised by the Financial Times as one of Europe's Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people's loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.
    Indefinido
    Mexico City
  • TIFFANY & CO
    Position Overview The High Jewelry Manager Mexico is responsible for supporting and executing the tactical strategy to drive High Jewelry (HJ) business performance within the Mexican market. This role focuses on managing local HJ performance, strengthening client engagement with High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients, and contributing to the development of a High Jewelry expert community that supports elevated client experiences and sales. Reporting to regional leadership, the High Jewelry Manager - Mexico works closely with Client Relations, Retail, Merchandising, and Regional High Jewelry partners to ensure strong execution of strategies aligned with both global objectives and local market needs. The role requires a hands-on approach, deep understanding of the Mexican luxury client landscape, and strong relationship-building capabilities. The ideal candidate balances strategic thinking with operational excellence, placing the client at the center while fostering people development and reinforcing brand desirability. This role champions Tiffany & Co.'s belief People Make the Difference and lives our values: Be Creative & Innovative, Deliver Excellence, and Cultivate an Entrepreneurial Spirit. Key Accountabilities High Jewelry Sales & Business Development (Mexico) Partner with Client Relations and Retail leadership in Mexico to support and execute High Jewelry sales initiatives for HNW and UHNW clients. Support the planning and execution of local High Jewelry activations, private appointments, events, and trunk shows tailored to the Mexican market. Collaborate with Regional Client Relations teams to understand local client behaviors, cultural nuances, and market-specific opportunities. Work closely with Merchandising and Regional High Jewelry teams to ensure the assortment aligns with client preferences and demand in Mexico. Track and analyze High Jewelry business performance locally, providing insights and recommendations to regional leadership. Development of a High Jewelry Expert Community Support the creation and ongoing development of a local community of High Jewelry Experts in Mexico with strong knowledge of gemstones, craftsmanship, and High Jewelry storytelling. Assist in the execution of training programs, timelines, and expectations to ensure experts are prepared to support High Jewelry sales as trusted partners during client engagements. In partnership with Regional and Market stakeholders, help identify internal and external profiles suitable for inclusion in the High Jewelry expert community. Identify and propose creative opportunities for continuous learning, including exposure to collections, workshops, and industry insights relevant to the Mexican luxury landscape. Client Experience & Brand Elevation Act as a key local ambassador for High Jewelry, ensuring consistency with Tiffany & Co. brand standards while adapting to local cultural expectations. Support teams in delivering elevated, personalized experiences that reinforce trust, exclusivity, and long-term client relationships. Ensure High Jewelry storytelling reflects both Tiffany's heritage and resonates with Mexican clients' values and lifestyle. Qualifications 5-8 years of relevant experience in luxury retail, jewelry, or high-end client relations Gemology qualification (GG level preferred) Strong written, verbal, and presentation skills in Spanish and English Proven ability to manage budgets and support market-level initiatives Experience working with HNW/UHNW clients in the Mexican market Previous experience in a client-facing or client relations role Strong cultural awareness and understanding of the Mexican luxury consumer Performance Measures and Scope of Role High Jewelry sales results within the Mexican market Successful execution of local High Jewelry activations and client experiences Development of a recognized and effective High Jewelry expert community in Mexico Contribution to client retention and High Jewelry client acquisition
    Indefinido
    Mexico City
  • SWAROVSKI
    At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers' needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
    Indefinido
    Mexico City
  • TIFFANY & CO
    CLIENT ADVISOR Descripción General: Esperamos que nuestros colaboradores brinden la Experiencia Tiffany a cada cliente y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita, el diseño atemporal y un compromiso dedicado con la sostenibilidad corporativa. Como Tiffany Client Advisor: - Tendrás la posición crítica de encarnar la marca Tiffany en cada interacción con los clientes, utilizando el toque Tiffany; tu propio estilo para hacer que la experiencia de cada cliente sea extraordinaria. - Serás un excelente comunicador y embajador de la marca. Tu pasión por Tiffany se transmitirá en cada conversación y un espíritu emprendedor estará presente en todo lo que hagas. - Desarrollarás relaciones con los clientes y superarás los objetivos comerciales a través de la construcción de tu propio negocio mediante el desarrollo de relaciones con los clientes y la superación de los objetivos comerciales. - Fomentarás una cultura de atención al cliente, promoverás un espíritu emprendedor y reforzarás el desarrollo de clientes para hacer crecer el negocio. Ventas: - Profundizarás la relación con nuestros clientes para fomentar la lealtad y el gasto a largo plazo. - Lograrás de manera consistente o superarás los objetivos comerciales mensuales, trimestrales y anuales de la tienda. - Registrarás los datos de los clientes y cultivarás relaciones con clientes nuevos y existentes. - Generarás una parte significativa de las ventas a través de negocios repetidos con los clientes. - Impulsarás el negocio a través de pilares de productos clave. Servicio: - Elevarás la experiencia en la tienda al brindar consistentemente momentos memorables a cada cliente. - Demostrarás pasión como embajador(a) de la marca Tiffany durante cada ceremonia de venta utilizando el toque Tiffany; tu toque personal. - Demostrarás los comportamientos de experiencia del cliente identificados dentro del programa TEI (Encuesta de Voz del Cliente) y con la visión de la experiencia del cliente de Tiffany. - Pondrás en práctica las mejores técnicas optimizando la hospitalidad y las comodidades de la tienda para crear experiencias únicas y tomarás medidas basadas en el desempeño de TEI y los comentarios de los clientes. Experiencia Requerida: - Experiencia en ventas en el área de Retail, de preferencia lujo o experiencia relevante relacionada con los clientes (por ejemplo, en el sector de la hospitalidad). - Experiencia solida en el logro de resultados comerciales. - Habilidad para conectar con el cliente. - Flexibilidad horaria - Habilidad para trabajar con una base diversa de clientes. - Dominio de los sistemas de punto de venta (POS), sistemas de seguimiento de clientes y Microsoft Outlook/correo electrónico. Deseada: - Título universitario. - Título en Gemología - Dominio de varios idiomas
    Indefinido
    Mexico City
  • VF CORPORATION
    Vans® es una empresa de calzado deportivo de acción, arraigada en la autenticidad y la creatividad. Fundada en 1966, hemos prosperado en un legado de impactar a nuestra mayor comunidad a través de cuatro pilares: deportes de acción, música, arte y cultura callejera. Estamos constantemente inspirados por los creadores expresivos (creativos) dentro de nuestra empresa y comunidad, ya que aportan perspectivas nuevas e innovadoras para dar forma y transformar el futuro de nuestro negocio. Nuestro propósito es permitir la expresión creativa e inspirar la cultura juvenil y fomenta a través de nuestra inclusividad. Damos la bienvenida a cualquiera y a todos en nuestra familia global, celebramos con orgullo un ambiente donde la individualidad es abrazada, la igualdad de oportunidades prospera, y todos están facultados para alcanzar su mayor potencial. Field Supervisor, VANS Lo que harás: Asegurar los lineamientos de marca y atención al cliente a través de la correcta exposición de producto, imagen y lema de marca. Coordinación y comunicación constante con el cliente para evaluar su desempeño y mejorar el resultado del negocio. Requisitos: Años de Experiencia Profesional Relacionada:2 a 3 años de experiencia como Supervisor(a) o Gerente en Retail. Requisitos Educativos/Del Puesto: Carrera técnica y/o bachillerato concluido. Disponibilidad para viajar. Habilidades: Comunicación efectiva con clientes internos y externos. Disponibilidad de horario. Actitud orientada a la resolución de problemas. Requisitos Físicos y/o Mentales Especiales: Movilidad: Capacidad para levantar, cargar, empujar, jalar, agacharse y manipular objetos. Resistencia: Capacidad para permanecer de pie, caminar o realizar tareas repetitivas durante periodos prolongados. Destreza: Habilidad manual fina para manejar herramientas o equipos pequeños. Condiciones Ambientales: Adaptación a cambios de temperatura, iluminación o ambientes ruidosos. Comentarios Adicionales: Aclaraciones sobre horario y ruta: Los horarios y las áreas a supervisar se determinan durante la entrevista. Responsabilidades Clave: Supervisar y asegurar la ejecución de lineamientos de marca en PDV a través de los checklist del área Capacitación a los asociados sobre técnicas de venta, KPI'S, lineamientos e historia de marca Revisión y reporte de inventario sobre siluetas clave y neverouts en cada visita Supervisión y seguimiento a comportamiento de venta por Partner/Tienda/Zona Realizar reporte sobre auditoria implementada y enviar diariamente vía correo (producto, servicio y VM) Evaluación sobre el desempeño del servicio al cliente en cada visita Coordinación de operación de tienda y montaje para aperturas Seguimiento a mantenimientos con cliente Relación de la necesidad de insumos por tienda Relación y reporte de gastos (envío cada viernes) Comunicación con el Partner para resolución de dudas y áreas de oportunidad Libre de Ser, Inclusión & Diversidad Como empresa orientada al rendimiento, nos esforzamos por fomentar una cultura de pertenencia basada en el respeto, la conexión, la apertura y la autenticidad. Estamos comprometidos a construir y mantener un lugar de trabajo que celebre la diversidad de nuestros asociados, permitiéndoles llevar su auténtico yo al trabajo todos los días. Our Parent Company, VF Corporation VF es una de las empresas de ropa, calzado y accesorios más grandes del mundo que conecta a las personas con los estilos de vida, actividades y experiencias que aprecian a través de nuestra familia de marcas icónicas de ropa de vestir al aire libre, activas y de trabajo. En el corazón de nuestro viaje se encuentra nuestro propósito en toda la empresa: Impulsamos los movimientos de estilos de vida sostenibles y activos para la mejora de las personas y nuestro planeta. Este es nuestro propósito. Es la razón por la que venimos a trabajar todos los días. Es un compromiso compartido por nuestros asociados globales en todas las marcas. Nuestro propósito nos une y nos lleva a perseguir nuestras metas, juntos. R-20260109-0020
    Indefinido
    Mexico City
  • SWAROVSKI
    At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers' needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
    Indefinido
    Mexico City
  • LOUIS VUITTON
    As an Ops Dedicated, you will be an ambassador of the Brand. You will assist the Store Manager in leading and coaching the team, proactively fostering the achievement of operational objectives and ensuring that the highest level of Client experience is delivered through strong operational support. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members. Operations is a critical component of our business. The Ops dedicated is responsible for overseeing day-to-day operational effectiveness, as well as developing and leading the operations strategy for the store, managing all aspects of product flow, store inventory control, administration of front and back of the house, maintenance of the store, client delivery process. Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
    Indefinido
    Mexico City
  • WELLA COMPANY
    Position Title: Sr. Analyst, Demand Planning Department: Supply Chain Location: Mexico City 3 days per week in office/ 2 days work from home Reports to: Manager, Demand Planning ABOUT THE WELLA COMPANY Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit www.wellacompany.com. THE ROLE Demand Planning is one function in Operations Management. A Demand Planner analyses historical sales trends and integrates commercial market activities gathered from Marketing and Sales Teams to accurately predict future customer demand for a product or service. An accurate Demand Forecast enables the efficient procurement, production, and delivery of a basket of products to the right customer at the right time. As such, it is a critical position, with significant commercial and business implications. The Demand Planning, Sr Analyst is a highly visible role that will require strong analytical skills combined with business acumen and ability to effectively work with cross-functional partners to forecast a diverse and exciting portfolio of items. KEY RESPONSIBILITIES Volume Forecast: Maintain an accurate bottom-up 18-month rolling forecast for several sub-brands the SKU-Channel-DC Level Validate the system statistical forecast using methodology such as forecast reasonability, historical trends, and consumption modeling. Analyze and validate information gathered from Sales and Marketing teams and execute value-added modifications to system generated forecast Maintain the system volumes in line with business targets- Weekly demand control: assess in-month shipments and make forecast changes to help production and logistics planning. Maintain and Execute accurate PIPO(Phase In & Phase Out) actions Initiative (New Product) Planning Gather and assess scope and volume on future initiatives Validate final forecast for own Market/Category and be the gatekeeper of proposed forecast changes to avoid non-value added modifications.- Represent demand planning in Step 1&2 of Brand SOP meetings to help deliver consensus management of the sales and operation plan - Collaborate with Supply Planning/Production contacts - communicate significant forecast changes and what-if projections in line with operating strategy; review latest supply situation; and manage resulting forecast updates. QUALIFICATIONS 2+ years of Demand, Supply, or Inventory Planning experience 2+ years working with multifunctional teams in CPG or retail environment. Solid technical experience using a planning software like SAP, JDA, Logility, Anaplan or similar 4-year degree in Supply Chain Management, Engineering, Economics, or Business Management Ability to adapt to changing environment and quickly learn new processes Strong analytical ability with special attention to detail Intermediate Excel skills- can quickly analyze and communicate actionable results using charts, tables, and graphs. Experience in pivots, look-ups, and mathematical formulas. Decisive, independent thinker who can identify unique solutions and execute Ability to multitask and quickly resolve issues Curious with an owner's mindset Strong oral and written communication skills; Proficient English verbal and written skills to support the North America market Ability to work independently across markets, cultures, and time zones Desirable: Experience in high sku count business Experience collaborating vertically and horizontally Power Point, Power BI, Beauty Industry experience a plus #LI-SS1
    Indefinido
    Mexico City
  • GARMIN
    Resumen Estamos buscando un Ejecutivo de Cuentas Clave a tiempo completo para nuestra ubicación en México (Tlalnepantla de Baz, Estado de México). En este puesto, serás responsable de ser un profesional altamente motivado que desarrolle nuevos distribuidores y ventas de los productos de Garmin, y participarás activamente en la gestión y el desarrollo de productos de Garmin vendidos en México. Responsabilidades Funciones Esenciales Establecer y ejecutar planes de ventas, promociones y soporte al cliente. Establecer y mantener relaciones con cuentas clave. Visitar las tiendas minoristas de Garmin para apoyar los esfuerzos de ventas y capacitación. Colaborar y comunicarse regularmente con los Gerentes Regionales de Ventas, Gerentes de Marketing y el equipo de Ventas Internas para garantizar una adecuada exhibición y presentación de los productos Garmin. Diseñar, crear y ofrecer cursos de capacitación a la red de distribuidores, y coordinar las actividades de entrenamiento correspondientes con mínima o ninguna supervisión, ejerciendo criterio independiente para satisfacer las necesidades específicas de cada cliente. Preparar y mantener pronósticos de ventas mensuales para todos los productos. Monitorear el mercado para identificar la necesidad de modificar estrategias con el fin de cumplir los objetivos de ventas y metas de rentabilidad. Crear y realizar presentaciones de ventas para prospectos y cuentas clave existentes. Presentar análisis competitivos detallados de las líneas de productos Garmin. Viajar con poca o ninguna supervisión. Brindar apoyo a los distribuidores en eventos especiales, ferias regionales, inauguraciones, etc. Demostrar un excelente conocimiento de los productos y precios. Realizar otras tareas relacionadas con el puesto que le sean asignadas.Calificaciones Requerimientos básicos Título universitario y un mínimo de 3 años de experiencia en ventas al consumidor, o una combinación equivalente de educación y experiencia relevante. Haber cumplido y/o superado los objetivos de ventas anteriores. Demostrar dominio del uso de Microsoft Word, Excel y PowerPoint. Persona automotivada, con habilidades excepcionales de comunicación oral y escrita, así como excelentes habilidades interpersonales. Historial comprobado de éxitos en ventas. Excelentes habilidades organizativas, de gestión del tiempo y capacidad para priorizar y manejar múltiples tareas. Capacidad para realizar presentaciones ante grupos grandes. Requermientos deseados Inglés: capaz de redactar y mantener conversaciones. Experiencia personal en el uso de productos electrónicos de consumo, de fitness o recreativos. Excelente conocimiento de productos relacionados con actividades al aire libre y fitness. UNAVAILABLE UNAVAILABLE
    Indefinido
    Mexico City
  • GARMIN
    Overview We are seeking a full-time Retail Sales Analyst in our Mexico location (Tlalnepantla de Baz, Estado de México). In this role, you will be responsible for assisting in generating and growing retail sales at Garmin Mexico. This position will work directly with Garmin sales executives and will provide support to sales executives by managing all internal sales functions of the department, such as analyzing sales and inventory data (sell-in/sellout), preparing sales reports, assisting with all channel partner requirements (product information, PO requirements, customer inquiries, etc.), and serving as a liaison between the sales department and other internal areas of the company (marketing, product training, finance, etc.). Essential Functions Manage sales analysis by downloading and analyzing sales from customer portals Identify sales trends (sell in/sell out) Assist in the preparation and maintenance of sales forecasts Prepare business reviews for top clients Aid and supervise all order processes to ensure timely and efficient management of purchase orders, including product descriptions, SKU/ASN, pricing, etc. Oversee day-to-day management of Garmin's virtual stores (partner e-commerce sites/marketplaces), including uploading and maintaining product descriptions, images, SKU/ASN, pricing, etc. Provide administrative support for all sales-related processes with internal departments (Finance, Operations, Marketing, Training) Basic Qualifications University Degree preferably in Business or Marketing or a field substantially similar Must possess a minimum of 1 year of experience as a retail account executive, KAM, Order Admin, or wholesale channels management Exposure/experience to Retail portals with at least one or more of the following clients: Amazon, Mercado Libre, Liverpool, El Palacio de Hierro Must demonstrate proficiency using Microsoft Word, Excel and PowerPoint Must be self-motivated and provide demonstrated results meeting and/or exceeding goals in similar positions Superior organizational and analytical skills with keen attention to detail and ability to prioritize and multi-task in a flexible, fast paced and challenging environment Excellent time management and follow-up skills Desired Qualifications Experience in consumer electronics, and/or other consumer products Demonstrated strong and effective verbal, written, and interpersonal communication skills in English Proficiency with data analysis systems such as Google Analytics Knowledge of how e-commerce platform algorithms work, and ability to optimize listings for search engine rankings Essential Functions Manage sales analysis by downloading and analyzing sales from customer portals Identify sales trends (sell in/sell out) Assist in the preparation and maintenance of sales forecasts Prepare business reviews for top clients Aid and supervise all order processes to ensure timely and efficient management of purchase orders, including product descriptions, SKU/ASN, pricing, etc. Oversee day-to-day management of Garmin's virtual stores (partner e-commerce sites/marketplaces), including uploading and maintaining product descriptions, images, SKU/ASN, pricing, etc. Provide administrative support for all sales-related processes with internal departments (Finance, Operations, Marketing, Training) Basic Qualifications University Degree preferably in Business or Marketing or a field substantially similar Must possess a minimum of 1 year of experience as a retail account executive, KAM, Order Admin, or wholesale channels management Exposure/experience to Retail portals with at least one or more of the following clients: Amazon, Mercado Libre, Liverpool, El Palacio de Hierro Must demonstrate proficiency using Microsoft Word, Excel and PowerPoint Must be self-motivated and provide demonstrated results meeting and/or exceeding goals in similar positions Superior organizational and analytical skills with keen attention to detail and ability to prioritize and multi-task in a flexible, fast paced and challenging environment Excellent time management and follow-up skills Desired Qualifications Experience in consumer electronics, and/or other consumer products Demonstrated strong and effective verbal, written, and interpersonal communication skills in English Proficiency with data analysis systems such as Google Analytics Knowledge of how e-commerce platform algorithms work, and ability to optimize listings for search engine rankings
    Indefinido
    Mexico City
  • GUCCI
    Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Role Mission The Manager of Store Planning & Facilities will provide support the of all of Gucci’s Mexico & Caribbean retail and office development projects for new stores, relocations, renovations and any special projects in alignment with the Director of the department, working cross functionally with the corporate and retail teams to understand the developed global concept and its roll-out strategy. Key Accountabilities Assist and overview the development of a strategic plan on projects for more effective distribution of the company resources, i.e. capex, external services etc. in alignment with the director of the department.Manage the collection of data for project schedules in a timely manner.Select, monitor, and evaluate the quality of the performances and services done by different contractors and consultants.Comply with corporate guidelines and codes for any new or existing store concepts and monitor rollouts.Work with regional team and external quality surveying (QS) consultants to manage tendering process per company’s compliance and guidelines.Responsible for reviewing relevant documentations required in the construction field for any new entry contractors and consultants in different work areas, i.e. exterior façade building works, interior fit-out, millwork suppliers, electrical and mechanical works as well as various services to be studied by chartered professionals such as structural engineering and fire services field.Work with regional teams to ensure the General Contractor, millwork and consultant contracts are stipulated based on Worldwide Store Planning policy and legal guidelines.Review layouts of new openings and refurbishment projects.Submit all drawing submissions to corporate design team in timely manner.Coordinate material sampling with local team and submit to corporate design team for approval.New furniture and interior design development in cooperation with corporate store planning teams in the region.Review construction drawing package from local fit-out contractors and millwork suppliers to be aligned with store bible book updated by the corporate design team, including all lighting, floor finishes, storefront drawing and other relevant architectural details.Review all completion report and do on-site inspections.Monitor QS consultants’ work to assure services comply with terms and conditions of the contracts and practice.Collect close out documentation and as built drawings; update suppliers’ database and quality assessment.Responsible for overseeing the overall repairs and maintenance, facility operation and continued architectural requirements of the region, working closely to the store Operations and vendors/contractors to identify problems, develop short and/or long-term sustainable solutions and coordinate all work. The scope includes scheduling, coordinating, negotiating, as well as following through of all Mexico retail facilities maintenance such as HVAC, cleaning, MEP, fire protection systems, elevator inspections, general repairs as well as store close outs.Key Requirements Degree in Architecture, Interior Design, Product Design or related discipline.Minimum 6 years relevant experience of working in an architecture firm, in-house design team or interior design team etc.Fluent in Spanish and English.Project management experience from other luxury industries, working with tendering, cost estimation, contract documentation a plus.Good knowledge of retail space design.Must be highly organized and detail oriented.Ability to meet deadlines and set goals in the order of priority and manage multiple projects simultaneously.Strong strategic thinking, leadership, and problem-solving skills.Results oriented.Strong leadership and supervisory skills.Excellent communication, presentation, and negotiation skills.Highly proficient with software such as CAD, Adobe suite, Office suite (PPT and XLS).Flexibility to travel with short notice domestically and internationally - amount to be determined based on the needs of the business.Able to work a demanding schedule, which can include on an ad-hoc basis evenings, weekends, and holidays.Work AuthorizationQualified candidates must have the proper work authorization to work in Mexico.Key Pillars for Ways of Working Execute the mission of the role with a Radically Client-Centric mindset.Approach activities and relationships with a methodology that promotes flat, connected and fast ways of collaborative working.Be Relentlessly Creative and approach challenges with an innovative mindset.Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.Key Behaviors to Amplify What We Do Considerate Thinker Solutions Developer Accountable Achiever Connection Builder Continuous Learner Talent Builder This is an ideal opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. GUCCI is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
    Indefinido
    Mexico City
  • NEWELL
    Job ID: 8543 Alternate Locations: Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. Genera un plan de carga diario donde indicará las ordenes a embarcar por citas, tipo de unidad y transportista. Es responsable de generar rutas eficientes y lógicas para reducir el costo del transporte y se minimice contra la facturación, verificando que el costo del transporte sobre la venta no sea mayor al 1.2%. Administrar y Coordinar la correcta planeación de los embarques, asignando oportunamente las unidades de transporte correspondientes para cada uno de los destinos programados (según el plan de carga), verificando el volumen de la mercancía para decidir la capacidad de la unidad a asignar. Es responsable de reportar a servicio al cliente cualquier incidencia con la planeación de alguna orden para darles a conocer el motivo y la mejor solución para el embarque de la misma. Asignar el transporte con el menor costo de flete con las diferentes líneas de transporte mediante rutas consolidadas locales y foráneas. Asegurar que los transportistas programados a su carga arriben a las instalaciones en la hora indicada, siempre verificando que los tiempos de tránsito hacia el cliente final sean suficientes para cumplir con la entrega de acuerdo a los Lead Times establecidos por la compañía. Genera indicadores de cumplimiento de embarque diario Monitorea y gestiona con Customer Service, la consolidación de pedidos para eficientar la consolidación de citas. Generar mediante el portal de AMS la generación de la solicitud hacia los transportistas para que generen la carta porte. Genera etiquetas y programación de recolecciones de paqueterías como FEDEX/ESTAFETA. En cierre de Q se asegura que el reporte de R.R. coincida con las ordenes embarcadas y ordenes que están en piso de embarque. Generación de reportes mensuales de indicadores de ahorro y de productividad a las áreas financieras. Generación de proyectos Generación de accesos a parque Prologis Generación de citas directo con clientes y ventas de acuerdo a las necesidades de transporte. Generación y actualización de BD de clientes indicando por cual transporte se tienen que embarcar los pedidos. Generación de cartas de acceso hacia los transportistas para entrega a cliente. Administración del recurso humano destinado al área de embarque Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
    Indefinido
    Mexico City
  • PUMA
    Your mission Conducir la estrategia operacional y comercial de mx.puma.com, con el objetivo de garantizar una experiencia de cliente, impulsando procesos de operaciones del sitio, navegación web, ventas, marketing, logística y planificación. Desarrollar el P&L (OVCs & OPEX) del canal de E -Commerce anual, por Q y mensual en cada una de las áreas (ops, p.marketing, content) para asegurar la operación del negocio y el cumplimiento de los KPIs del área. (márgenes, net sales, CR, upt, aov) Conducir el seguimiento los KPI´s de operaciones con el objetivo de asegurar un servicio de excelencia en la atención y cuidado del cliente, basado en los términos y condiciones comerciales establecidos en la página web que permitan la mejora continua de los procesos operacionales. Determinar oportunidades de mejora en las estrategias, procesos y gestión del canal de E-Commerce con el objetivo de asegurar el control de gastos, generación de ventas y rentabilidad del negocio. Establecer la relación y contratos con vendors principales de E-Commerce (EPL, Last millers, PSPs) para garantizar el cumplimiento de la operación. Your talent 10+ años de experiencia en cargos similares, gestionando Retail E-Commerce. Conocimiento avanzado de MS Office suite, Google Analytics, SalesForce y Fluent. Conocimiento sobre funcionamiento de la operación logística/CD, inventarios, logística inversa, métodos de pagos, plataformas antifraude. Inglés avanzado. Our principles PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. Apply now Share it on
    Indefinido
    Mexico City
  • LOUIS VUITTON
    Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house Clienteling tools and systems. Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
    Indefinido
    Mexico City
  • LOUIS VUITTON
    Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house Clienteling tools and systems. Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
    Indefinido
    Mexico City
  • SAINT LAURENT
    We are currently seeking a Stock Associate our dynamic team to support the back of house operations. ROLE The Stock Associate will contribute to the boutique by maintaining the back-of-house operations and supporting the Sales & Management team on the salesfloor. This position will report to the Store Director and work closely with internal Operations partners. MISSION Maintain organization and cleanliness of the stockroom and salesfloor to company standards.Responsible for shipping & receiving of product deliveries on a weekly basis.Communicate shipment discrepancies to Store Director & Operations partners in a timely matter to avoid errors in inventory levels.Process internal product transfers and client orders on a timely matter to meet client expectations.Prepare and execute weekly cycle counts of product categoriesPrepare stockroom & salesfloor for annual inventoryLiaise with Operations team to resolve product inventory discrepancies, corrections, and adjustmentsEnsure the stockroom and salesfloor are maintain to company Visual StandardsSupport sales team as needed on the salesfloor for coverage and assistance with sales as neededManage all supply orders needed for the boutique from internal & external vendorsOther duties as assigned by managementPROFILE Minimum 2 years of retail experience, luxury or contemporary preferredStrong organizational skills with a keen eye for detailExperience with shipping programs, inventory management and inventory auditsStrong working knowledge of ExcelMust have a pro-active and team centric attitudeMust be able to work with independently with minimal supervisionMust be able lift and/or move up to 25 poundsMust be able to lift and/or move up to 50 poundsSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
    Indefinido
    Mexico City
  • BRIONI
    BRIONI In-Store Tailor Actualmente estamos buscando un sastre en la tienda que reportará al Gerente de Tienda / Store Manager como parte de nuestro equipo dinámico en Brioni Palacio del Hierro, Polanco Tu oportunidad: Serás embajador de la marca apoyando a la tienda Brioni en todas las actividades relacionadas con la toma de medidas de la línea Bespoke, modificaciones y mejoras de las prendas RTW. Cómo contribuirás: Tomar con precisión las medidas corporales del cliente y comunicarlas de manera oportuna al taller y al embajador de Bespoke en línea con las expectativas de Brioni.Comprender cómo utilizar técnicas de sastrería para compensar diferentes configuraciones y posturas corporales y comunicarlo al cliente de la forma adecuada.Asesorar al cliente y a los asesores de ventas sobre las modificaciones necesarias para lograr el mejor ajuste posible para las prendas Ready To Wear (RTW).Tomar medidas para colecciones a medida; trajes, camisas, ropa casualTomar medidas y realizar actividades de reparación en prendas RTW.Ayudar al personal de la tienda a satisfacer las necesidades y solicitudes del cliente en términos de ajuste tanto en las colecciones Bespoke como en Ready to Wear.Quién eres: Educado en escuelas de patronaje.3-5 años de experiencia en sastrería, idealmente en ropa masculina de lujo.Inglés fluido (también deseable italiano)Gran conocimiento de la confección de prendas y confianza tanto con las máquinas de coser industriales como con la costura a mano.Conocimiento avanzado de telas y técnicas de costura a mano, incluidos ojales.Atención excepcional al detalle.Altamente organizado, apasionado y motivado.Actitud centrada en el clienteJugador de equipoFlexibilidad¿Por qué trabajar con nosotros? Esta es una oportunidad fabulosa para unirse a la aventura de Brioni y contribuir activamente al desarrollo del negocio al formar parte de un Atelier próspero en un Grupo de Lujo global que ofrece infinitas posibilidades para aprender y crecer. El desarrollo del talento es un principio de gestión en Kering y estamos comprometidos a fomentar la movilidad interna. Nuestra visión común promueve habilidades de liderazgo y ayuda a cada empleado a alcanzar su máximo potencial en un entorno laboral estimulante y satisfactorio. Kering se compromete a crear una fuerza laboral diversa. Creemos que la diversidad en todas sus formas (género, edad, nacionalidad, cultura, creencias religiosas y orientación sexual) enriquece el lugar de trabajo. Abre oportunidades para que las personas expresen su talento, tanto individual como colectivamente, y ayuda a fomentar nuestra capacidad de adaptarnos a un mundo cambiante. Como empleador que ofrece igualdad de oportunidades, damos la bienvenida y consideramos solicitudes de todos los candidatos calificados, independientemente de sus antecedentes.
    Indefinido
    Mexico City
  • SWAROVSKI
    En Swarovski, donde la innovación se encuentra con la inspiración, nuestra gente desea explorar, experimentar y crear. Buscamos un/a pasante de Client Services, donde tendrás la oportunidad de trabajar en un rol gratificante dentro de un equipo diverso que está llevando los límites más allá. Sé parte de una marca global verdaderamente icónica, aprende y crece con nosotros. Somos audaces e inventivos, revelando cosas asombrosas como nadie más puede. Un mundo de maravillas te espera. Acerca del puesto El pasante en el departamento de CS apoyara al equipo en diversas actividades como el proceso de alta de códigos de nueva temporada y mantenimiento del portafolio de Liverpool. El becario será una pieza clave en el soporte operativo del departamento. Acerca de ti Buscamos un talento único y asombroso, que aporte lo siguiente: Debe estar estudiando (A partir del tercer semestre y minimo 1 año antes de graduarse) Capacidad para trabajar solo 30 horas a la semana con horario de 8:00 am a 2:00pm. Interés en el mundo de la moda. Excelentes habilidades organizativas y de planificación. Preferible 1 año de experiencia profesional en un puesto similar. Dominio de ingles. Disponibilidad inmediata Conocimientos basicos de excel. Acerca de Swarovski Swarovski es un Wonderlab donde la magia y la ciencia se encuentran. Swarovski unifica todas las partes de su organización bajo una idea fascinante y presenta un nuevo y asombroso mundo de artesanía en cristal. Fundada en 1895 en Austria, la empresa diseña, fabrica y vende los cristales de la más alta calidad del mundo, piedras preciosas genuinas, Diamantes Swarovski Created y zirconia, joyería y accesorios, así como objetos de cristal y accesorios para el hogar. Junto con sus empresas hermanas Swarovski Optik (dispositivos ópticos) y Tyrolit (abrasivos), el negocio de Swarovski Crystal forma el Grupo Swarovski. Una relación responsable con las personas y el planeta siempre ha sido una parte integral del legado de Swarovski. Esto se manifiesta hoy en la agenda de sostenibilidad bien establecida de la empresa, con programas educativos enfocados en la juventud y fundaciones para promover el empoderamiento humano y conservar los recursos naturales para lograr un impacto social positivo.
    Temporal
    Mexico City
  • SAINT LAURENT
    We are currently seeking a Store Director who will report to the Country Manager as part of our dynamic team. ROLE You will be responsible for promoting brand engagement and loyalty to customers in order to successfully reach business goals. You will also identify, attract, recruit, develop and retain talent while maintaining compliant with directions from Headquarters and creating a cultivating store culture. MISSION • Ensure professional growth and training of the staff with a coaching approach. • Define targeted quantitative and qualitative goals and ensure they are achieved. • Analyze results, verify daily, weekly, monthly activities and set up yearly assessments: KPIs. • Demonstrate sales leadership for staff by playing an active role on the selling floor. • High sensitivity to customers experience and loyalty • Manage inventory activities, taking into account related inventory results in collaboration with the Back Office Operation • Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization. • Ensure that the qualitative standards required by our brand are maintained. PROFILE • Significant experience in the sale of luxury goods or retail • 4 to 6 years of successful experience in a managerial retail position • Experience managing a team of at least 10 • Adaptability, openness, risk taking, dynamic, listening abilities, curiosity • Bachelor’s Degree preferred • Knowledge of Concur expense reporting is a plus Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
    Indefinido
    Mexico City
  • KERING
    KERING HR Analyst Job Family: Human Resources Job Title: HR Analyst Location: Mexico Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across ready-to-wear and couture, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy HOW YOU WILL CONTRIBUTE Manage the end-to-end recruitment and selection process for all Houses across LATAM, including onboarding, induction, and probation periods.Provide coaching and training to managers on recruitment best practices, interview techniques, and candidate assessment.Act as a trusted advisor on employee relations and conflict resolution, ensuring compliance with local laws and regulations.Foster a culture of continuous learning.Design and implement effective and inclusive training models (learning modules, microlearning, guides, videos) to foster a culture of continuous learning.Deliver selected training sessions (in-person or virtual) and monitor content effectiveness through data, feedback, and testing to ensure measurable performance improvements.Develop career plans and build a talent pipeline to support organizational growth.Prepare monthly HR reports, providing metrics and insights to support decision-making.Ensure data integrity in HR systems (Workday) and support audits related to compensation and benefits.Continuously support special HR projects as needed.WHO YOU ARE A professional with 2–3 years of experience as an HR Generalist or Business Partner, with a strong focus on training and organizational development.Fluent in EnglishSkilled in Talent Acquisition and Learning & Development strategies.Effective communicator, both written and verbal, with strong interpersonal skills.Detail-oriented, flexible, dynamic, and adaptable to fast-paced environments.Preferably experienced in using Workday and managing HR data.Strong numerical and analytical skills.High standards of customer service and ability to build trusted relationships.
    Temporal
    Mexico City
  • TIFFANY & CO
    Como Operations Professional: Ventas: Realizar funciones de operaciones para respaldar a la tienda y alcanzar o superar de manera constante los objetivos comerciales mensuales, trimestrales y anuales. Manejar de manera óptima la correspondencia telefónica y por correo electrónico interna y externa, y colaborar con los Asesores de Clientes y la gerencia para generar oportunidades de venta. Servicio: Mejorar la experiencia en la tienda al ofrecer momentos memorables de manera constante. Demostrar pasión como embajador de la marca Tiffany al brindar el toque distintivo de Tiffany en cada interacción con el cliente. Aplicar los comportamientos de experiencia del cliente identificados en el programa TEI (Encuesta de Voz del Cliente). Implementar prácticas estándar optimizando la hospitalidad y las comodidades de la tienda para crear experiencias excepcionales, y actuar según el desempeño de TEI y los comentarios de los clientes. Aplicar un profundo conocimiento del producto, servicio e instrucciones de cuidado y manipulación para aumentar la satisfacción del cliente en cada interacción. Excelencia Operativa: Controlar y revisar los procesos administrativos de la tienda, asegurando que se cumplan. Supervisar y reconciliar el inventario de mercancía utilizando informes y sistemas para evaluar la precisión del inventario, informar discrepancias a la gerencia o a los socios corporativos. Colaborar y comunicarse de manera efectiva con los asesores de clientes, la gerencia y los clientes para responder y dar seguimiento a las solicitudes de asistencia en información sobre productos y servicios, reparaciones, envío e inventario de manera rápida y precisa. Apoyar los objetivos de eficiencia operativa de la empresa asegurando que todas las actividades mejoren la eficiencia y proporcionando retroalimentación sobre cambios de procesos a través de los canales apropiados. Desafiar los estándares para buscar una mejora continua. Supervisión del estatus de mantenimiento de la tienda. Seguimiento de transferencias / stock ceros y dar seguimiento a pedidos especiales para clientes (OU´s). Supervisar los niveles de precisión de los inventarios asegurando la disponibilidad de piezas y reduciendo perdidas de conformidad al programa establecido por corporativo. Recepción, revisión, ingreso, bajas de mercancía. Coordinación de los inventarios (cíclicos y anuales de la tienda) en tiempo y forma de conformidad al programa establecido por corporativo. Experiencia: Requerida: Fuertes habilidades analíticas Dominio de Microsoft Word y Excel. Flexibilidad de horario según sea necesario por la operación de tienda, incluyendo noches, fines de semana y días festivos. Habilidad para establecer conexión con nuestros clientes. Organizado y orientado a los detalles. Flexibilidad para realizar diferentes tareas según las necesidades diarias del negocio. Inglés Inventarios Deseada: Título universitario. Título en Gemología.
    Indefinido
    Mexico City
  • SEPHORA
    Actividades principales: Realizar investigación y actualización sobre tendencias en otros retailers. Seguimiento con marcas en temas de marketing y planning. Gestionar altas de producto y seguimiento a precios. Realizar análisis numérico y detectar áreas de oportunidad de la categoría. Monitorear ventas e inventarios, identificando afectaciones y proponiendo soluciones. Hacer análisis de mercado para identificar oportunidades de comunicación o ingreso de nuevas marcas. Asegurar que la estrategia comercial de la categoría se lleve a cabo. Requisitos: Licenciatura económico - administrativo Experiencia: mínimo 1 año en funciones administrativas, preferentemente en retail de belleza o moda. Excel intermedio Inglés avanzado
    Indefinido
    Mexico City
  • MOVADO GROUP
    MOVADO GROUP
    Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
    Indefinido
    Mexico City
  • MOVADO GROUP
    MOVADO GROUP
    Are you passionate about premium products, digital innovation, and delivering exceptional online experiences? We're seeking a highly organized and results-driven E-Commerce Specialist to help elevate our brand's online presence within the watch and jewerly industry. In this pivotal role, you'll play a key part in optimizing our digital retail strategy-ensuring seamless customer journeys, supporting impactful product merchandising, executing promotional campaigns, and driving measurable performance across our e-commerce platforms. If you thrive in a fast-paced, omnichannel environment and have a deep interest in consumer behavior and retail trends, we invite you to bring your expertise and energy to our dynamic team. Key Responsibilities Website Operations & Merchandising Ensure accurate and timely setup of products, pricing, promotions, and inventory on the e-commerce site. Work closely with the merchandising and buying teams to align product assortments with retail strategies. Optimize product descriptions, imagery, categorization, and metadata for usability and SEO. Conduct trend analysis to ensure agile decision-making and responsiveness across all sales channels. Promotions & Campaign Support Assist in the execution of digital campaigns, seasonal promotions, and new product launches. Coordinate with marketing and creative teams to update homepage banners, landing pages, and content features. Manage and optimize budgets to align with seasonal sales cycles, ensuring cost efficiency during both high and low demand periods. Performance Monitoring & Reporting Track KPIs such as traffic, conversion rate, sales, cart abandonment, returns and bounce rate to drive continuous improvement. Use Google Analytics and e-commerce dashboards to identify trends and make data-driven recommendations. Provide regular reports to internal stakeholders. Customer Experience Monitor the e-commerce site to ensure a smooth, intuitive shopping experience. Troubleshoot and escalate any website issues impacting customer journey or checkout. Collaborate with customer service to resolve online order issues and improve post-purchase experience. Marketplace & Omnichannel Support Support the integration and performance of retail marketplaces (e.g., Amazon, Liverpool, Mercado Libre). Align e-commerce activities with retail promotions and in-store campaigns where relevant. Qualifications Bachelor's degree in Business, Marketing, Digital Commerce, or related field. 2-4 years of experience in an e-commerce or digital role, ideally within a retail environment. Strong understanding of online merchandising, digital tools, and customer behavior. Proficiency with e-commerce platforms (e.g., Shopify, Venti App, Magento, Salesforce Commerce Cloud). Familiarity with Google Analytics, Excel, SAP, and content management systems. Excellent attention to detail, organizational skills, and time management. Strong communication skills and ability to work cross-functionally. Preferred Skills Experience with fashion, accessories, or consumer lifestyle brands. Basic HTML/CSS knowledge is a plus. Experience with email platforms, digital asset management systems, or ERP tools. Understanding of SEO and digital marketing principles. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
    Indefinido
    Mexico City
  • MOVADO GROUP
    MOVADO GROUP
    This planner Position at Movado will be responsible for the management of our Jewelry and will analyse the Sell out, Sell In, Inventory Retail Data, Forecast creation & follow-up and selling projection. Keep healthy inventory levels preventing loss of sales and overstocks. Assure optimal stock level, control and monitor orders, deliveries, sales, bestseller, etc. Analysis of inventory at POS level and generate weekly replenishment. Create reports, sales statistics, bestseller, etc. to use on a daily business with the objective to improve sell out. Elaborate and implement action plans, activities in close collaboration with Sales manager. Estimates of upcoming collections. Ensure product at POS level on brands campaigns. Perform a monthly tracking of the local S&OP KPI's and provide data interpretation to Management. Create reports to improve control of inventory at POS level. Define inventory levels per POS in collaboration with Sales Managers. Inform the Sales Manager of all and every extraordinary or irregular points and elements in the field of his/her responsibility. Responsible for monthly stock transfers from USA.1 - 2 Years of experience on Demand/Supply Planning Good level of English knowledge Ideal: experience using S&OP metrics Career background: Business, Industrial Engineering, International Business or similar Skills: Manage and analysis on Sell out, Sell In, and Inventory Retail Data Forecast creation and follow-up S&OP KPI's knowledge Selling projection Annual product catalogue maintenance Pre-Analysis for Quarterly product launches Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
    Indefinido
    Mexico City
  • MOVADO GROUP
    MOVADO GROUP
    We are looking for an organized, detail-oriented, and solutions-driven Operations Specialist to join our LATAM operations team. This role plays a critical part in supporting the end-to-end supply chain, including import logistics, order management, delivery tracking, inverse logistics, and customer support across Latin America. The ideal candidate will thrive in a fast-paced, cross-functional environment and possess a strong ability to manage processes, data, and partner relationships. Logistics & Distribution Management Oversee and manage inverse logistics (returns, warranty repairs, defective merchandise), ensuring compliance with internal controls and customer satisfaction standards. Coordinate with 3PL in Mexico and ensure seamless system integration with corporate logistics platforms for real-time data visibility. Supervise product delivery operations across LATAM, optimizing timelines and costs with carriers and freight forwarders. Manage the import process end-to-end, including follow-up, cut-offs, prioritization, duties calculation, and PowerHub settlement. Perform warehouse checks to verify physical shipment confirmations in accordance with SOX compliance. Coordinate insurance claims for lost or damaged shipments. Order Management & Customer Service Process and monitor manual and EDI orders, ensuring accurate and timely entry, fulfillment, and follow-up. Act as first point of contact for customer inquiries and service issues across Mexico and LATAM. Handle undeliverable shipment disposition and POSM/material order deliveries. Reconcile deliveries with invoicing, and ensure all shipments are invoiced to customers upon delivery. Support SAV/monthly invoicing controls and track performance metrics. Data & System Accuracy Maintain customer master data and transaction records. Lead customer setup process with Master Data Management (MDM), collaborating with Sales, Brand Managers, and Finance. Ensure confidentiality and proper documentation of all operational transactions. Contribute to system-related testing and continuous process improvement initiatives with CINLAT. Performance Monitoring & Strategic Support Analyze KPIs such as delivery times, shipping accuracy, customer satisfaction, and inventory status. Prepare regular analytical reports to inform decision-making across business units. Identify operational bottlenecks and collaborate with LATAM and Mexico operations teams to implement improvements. Partner closely with Sales & Marketing to support commercial strategy execution for key accounts. Compliance & Controls Ensure adherence to SOX controls and internal business procedures. Act as security liaison to ensure warehouse compliance with corporate standards. Cross-Functional Collaboration Coordinate closely with Finance for vendor payments and internal/external reporting accuracy. Support customer billing accuracy and resolve discrepancies in order processing, invoicing, and logistics. Collaborate with Operations LATAM and cross-functional teams to ensure alignment on regional objectives and customer needs.Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field. 3+ years of experience in operations, logistics, or supply chain management, preferably in a regional role. Strong knowledge of order-to-delivery processes, logistics systems, and 3PL operations. Experience with ERP systems and EDI integration. Analytical mindset with strong proficiency in Excel and reporting tools. Excellent organizational, communication, and problem-solving skills. Strong attention to detail, accountability, and ability to manage multiple priorities. Fluent in Spanish and English. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
    Indefinido
    Mexico City
  • PANDORA
    PANDORA
    As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. Do you want to make an impact and drive the growth of a global brand? We are looking for a Treasury Accountant to join our LATAM team, based in Mexico City. This position will ensure that all transactions are processed with efficiency and quality according to predefined standards and work processes. Handle and take ownership of queries from internal customers and outsourcing partners in a timely manner. Your Role as a Treasury Accountant: - Perform electronic and manual bank payments (including payments to external and internal vendors, employees, payroll VAT etc). - Post bank statements on a daily basis, - Process other transactions including accruals, corrections and other journal entries, - Conduct bank reconciliations, - Being a point of contact for the banks, actively address issues to the bank and work on its resolution in a timely manner, - Handle foreign exchange rate processes, - Prepare reports for Group Treasury, - Assist with month end reporting, - Participate in internal and external audit by preparing and providing with requested documentation making sure the documentation is correct and delivered within deadlines, - Ensure right documents archiving, - Deliver service in line with agreed controls, policies and procedures. - Identify opportunities for process improvements regarding quality and productivity and support in its implementation, - Assist withbank guarantees extensions, KYC and other bank related documents - Act as a backup person for other entities within GBS scope when needed, - Act with limited assistance in researching and resolving a wide variety of diverse and complex issues related to treasury, - Always seek for improvements and show proactive approach, - Be an active player in projects assigned by Coordinator/Manager. Craft your career with us if you have: + 2 years of experience working with Treasury Bachelor´s degree in Accounting, Finance or related Advanced English Preferably knowledge of Microsoft Dynamics AX or similar ERP system Good knowledge of Microsoft Office tools and particularly in MS Excel Strong analytical skills with attention to detail Proactive Strong customer service orientation and team player Ability to prioritize and manage time wisely in a fast-paced environment Did we get your attention? If you see yourself in this role and want to be part of Pandora's future, we encourage you to apply. We process applications on a continuous basis, so don't wait to submit yours. You can also read more about Pandora on our corporate site: www.pandoragroup.com About Pandora: Pandora is the world's largest jewelry brand, specializing in the design, crafting and marketing of accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewelry using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
    Indefinido
    Mexico City
  • SEPHORA
    Requisitos: Licenciatura en Contaduría (Indispensable) Inglés intermedio - avanzado (deseable) +1 año de experiencia en puestos similares Manejo de Excel y SAP Principales Responsabilidades: Gestión Integral de Informes de Gastos en Concur: Revisar y aprobar informes de gastos de empleados, asegurando el cumplimiento de políticas, la correcta adjunción de documentos y la adecuada codificación contable. Procesamiento y conciliación de reembolsos y tarjetas corporativas: Procesar los reembolsos a empleados de manera oportuna y precisa, apoyando en la conciliación de tarjetas corporativas con los gastos registrados en Concur para resolver discrepancias. Soporte a usuarios y generación de reportes: Brindar soporte y capacitación a los empleados en el uso de Concur y la política de gastos, además de generar informes detallados para el control presupuestario y el análisis financiero. Gestión y Actualización de Contratos de Arrendamiento: Mantener un registro detallado y actualizado de todos los contratos de alquiler para las propiedades de Sephora (tiendas, oficinas, almacenes). Procesamiento y Contabilización de facturas de Renta: Verificar y procesar las facturas de alquiler mensuales, asegurando la exactitud de los montos según los contratos, el pago puntual y la correcta asignación a los centros de costo. Cálculo de Ajustes, Comunicación y Seguimiento de Garantías: Calcular y aplicar ajustes anuales de renta, gestionar la comunicación con propietarios/arrendadores para resolver discrepancias y llevar un control de las garantías y depósitos relacionados con los arrendamientos.
    Indefinido
    Mexico City
  • SWAROVSKI
    At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers' needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
    Indefinido
    Mexico City
  • MOVADO GROUP
    MOVADO GROUP
    The Business Analyst (LATAM Region) plays a pivotal role in driving data-based decision-making and operational excellence across Mexico and Latin America. This role involves analyzing business performance, supporting sales and supply teams, forecasting demand, identifying risks and opportunities, and generating actionable insights to optimize regional operations. Forecasting & Performance Analysis Conduct monthly reviews of forecasts by SKU and month (MX + LATAM) to ensure alignment with sales and supply objectives. Analyze various aspects of the business to support strategic and operational decision-making. Identify and evaluate growth opportunities and risks across the region. Provide insights and recommendations to management based on market trends, sales performance, and operational data. Anticipate potential shortages and proactively flag them to the Supply team. Data Analytics & Reporting Develop and maintain data models to improve analytical accuracy and efficiency. Define, monitor, and analyze regional KPIs to track performance and identify areas for improvement. Create and automate reports and dashboards to enhance visibility across departments. Generate weekly availability reports and monthly sell-out reports for management and stakeholders. Conduct monthly sell-out data gathering, cleaning, and consolidation, ensuring accuracy and timely upload to the international database. Analyze and maintain assortment dashboards to track product lifecycle and performance. Business Intelligence & Market Insights Develop sales and market intelligence to support commercial strategies. Provide insights into replenishment timing and stock optimization to maintain availability and reduce excess. Continuously improve analytical tools and reporting systems to enhance data reliability and efficiency. Test and implement new reporting functionalities in collaboration with IT or BI teams. Launch & Product Management Coordinate and support the launch process of new products, ensuring timely delivery and accurate data setup. Define launch quantities and phasing in collaboration with Business Administration and Sales, ensuring alignment with budget and demand forecasts. Prepare and share launch placeholders for newness and upcoming collections. SKU Management & Data Governance Oversee OOR cleaning, removing inactive SKUs without stock to maintain system integrity. Align with GILPs and propose solutions for short SKUs. Perform data transformation and item master creation, ensuring accuracy in system records. Process Optimization Drive continuous improvement of analytical and operational processes across regions. Automate recurring tasks and develop new tools to streamline reporting workflows. Collaborate with cross-functional teams to ensure data consistency, process efficiency, and cost-effectiveness. Qualifications Bachelor's degree in Business Administration, Economics, Engineering, Data Analytics, or related field. 3-5 years of experience in business analysis, forecasting, or supply chain analytics (preferably in a regional or multinational context). Proficiency in Excel, Power BI, SQL, or similar data tools; experience with ERP systems (e.g., SAP, Oracle) is an advantage. Strong analytical, problem-solving, and communication skills. Experience in data visualization, process automation, and KPI monitoring. Fluent in English and Spanish (Portuguese is a plus). Key Competencies Analytical thinking and attention to detail. Proactive and solution-oriented mindset. Strong collaboration across regional and global teams. Ability to manage multiple priorities and deadlines. Continuous improvement and innovation mindset. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
    Indefinido
    Mexico City
  • POMELLATO
    Our Opportunity: We are currently looking for a Boutique Manager for our Palacio de Hierro - Polanco Flagship location, who will drive sales, motivate sales staff, establish and maintain customer service, and is accountable for the operation of the store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, training and supervising staff. How you will contribute: Sales: Drive the achievement of store’s sales and KPI targets established by Senior Management Functions as role model to staff by performing all store functions as necessary, demonstrating professional demeanor and disciplined work habits, as well as promoting positive attitudes toward customers Motivates the team and contributes personally to building client relationships throughout every step, from recruitment to outreach activities Ensure that the exceptional Pomellato client experience is provided throughout every interaction Provides a friendly environment which includes greeting and acknowledging every client, maintaining outstanding standards, solid product knowledge and all other components of customer service Establish personal sales goals for staff and monitor sales performance Build a network of people and clients who have an impact on the local and international market in order to develop client base Minimizes client complaints through effective customer service in accordance with store policy Work with the Retail Manager & Retail Performance Manager in developing and implementing plans to maximize sales and meet or exceed goals and objectives Operations: Maintains store standards in accordance with corporate policy. Receives and examines deliveries for discrepancies and resolves problems promptly Generate ongoing market intelligence; Work with the merchandiser to ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked Maintains and stocks inventory, and prices products according to pricing as set forth by the corporate office Reports any theft or suspected theft by clients or employees to the appropriate parties immediately Coordinates employee consignments for approval. Oversees employee purchase transactions Be cost conscious Human Resources: Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc. Continually evaluate and react to performance issues and actively recruit sales candidates. Train and develop sales executives in all aspects of the business; direct and monitor training and development for all store personnel Partner with Human Resources department in employees annual performance reviews Instructs store staff regarding job responsibilities on an ongoing basis. This includes coordinating shipments, repairs, and supply ordering as well as daily duties in the store Provides sufficient staffing for store needs at all times. All potential new staff must also be interviewed and approved by corporate Prepares and submits time schedules as prescribed by corporate policy. Approves payroll and all time-off requests on a bi-weekly basis. Submits commissions to the Finance Department on a monthly basis. Maintain a pipeline of qualified talent through networking Marketing: Collaborate with the Retail and Marketing team to develop market relevant activities Identify possible opportunities with community outreach programs and share with Retail and Marketing Department Performs other related duties as assigned The boutique manager is the primary point of contact for the store and must be readily available for both corporate and the store employees. The store manager must also be available to handle emergency calls involving any possible alarms at the store. Who you are: Excellent oral and written communication skills 5-8 years retail supervisory experience; luxury a plus Self-Starter with a proactive attitude Team –oriented worker with excellent interpersonal skills for interacting and networking with customers and senior management Ability to work varied scheduled, including weekends and holidays Customer relations and customer service professional Preferred Skills Computer Literacy – Word, Excel, PowerPoint Pomellato is committed to building a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, people of ALL abilities or other characteristics protected by applicable law.​
    Indefinido
    Mexico City
  • PUMA
    Your mission FUNCIONES: · Ejecutar diariamente la exhibición de los productos de acuerdo con los lineamientos, en todos los formatos existentes (tienda FPS y FOC). · Mantener la exhibición de productos, realizando el proceso de reposición en la sala de ventas acorde a los lineamientos definidos por PUMA. · Mantener la condición física, de orden y limpieza de la tienda, de acuerdo a las directrices pertinentes y comunicar las necesidades de mantenimiento al jefe de tienda en forma oportuna. · Asegurar el estado del layout según especificaciones definidas por campaña. · Apoyar en todos los aspectos visuales la apertura de nuevas tiendas. · Llevar a cabo acciones en el punto de venta destinadas a aumentar la rentabilidad, relacionadas con la presentación de los productos en tienda, previa coordinación con la jefatura directa y el líder de visual merchandising en retail. · Comprobar, diariamente, el cumplimiento de las políticas y procedimientos de PUMA relacionados con la exhibición de productos, layout de tienda, implementación de campañas u otras relacionadas, para contribuir a la prevención de pérdida de la tienda. · Cambios de zonificación por actividad comercial. · Cumplir y hacer cumplir las políticas y procedimientos relacionados a la operación de la tienda en general. Your talent REQUISITOS: · 1 o 2 años de experiencia en posiciones similares de visual merchandising en retail. · Habilidad para entregar altos estándares de servicio al cliente, habilidad para leer reportes de venta y KPI´s, habilidad de relaciones colaborativas, habilidad de orientación a la solución, habilidad de establecimiento de prioridades y habilidad de comunicación transparente. · Manejo de PC, conocimiento de MS-Office y diseño. OFRECEMOS: -Prestaciones superiores a la ley -Bono mensual por alcance de ventas -Vales de despensa -Fondo de ahorro -Descuentos PUMA de acuerdo a nuestras políticas -2 descansos a la semana -Horarios rotativos -Plan de carrera y crecimiento INTERESADOS POSTULARSE POR ESTE MEDIO CON CV ACTUALIZADO. Our principles PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. Apply now Share it on
    Indefinido
    Mexico City
  • NEWELL
    Job ID: 7594 Alternate Locations: Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. This position will be located in Cuautitlán Izcalli Job Summary The Test Lab Senior Engineer will be responsible for evaluation and performance testing of components and finished products throughout the product development process. Collaborating with the cross-functional product development teams, the Senior Test Lab Technician will be responsible for setup, testing, and documentation of test findings in support of new product development, productivity, and quality initiatives. Other responsibilities include the ability to oversee and maintain the condition, maintenance, orderliness and calibration of the laboratory and laboratory equipment. Duties and Responsibilities Follows standard test procedures and maintains controlled documents. Sets up test equipment necessary to conduct procedures. Learn UL test requirements. Conducts both manual and automated tests using defined test procedures, captures test data, and reports test progress. Compiles, analyzes, interprets, and document test results from physical and analytical testing in a written test report summary. Interprets manufacturing drawings, diagrams, and specifications in support of physical, visual and performance inspections, evaluations, and tests. Maintains records of product evaluations. Maintains samples / sample identification for finished goods. Clearly conveys testing issues in a timely manner. Programs equipment to perform testing using PLCs, LabVIEW, timers, relays, etc. Builds fixtures using standard construction materials and basic hand and power tools. Coordinates activities in the Lab and schedules other employees' time when required. Promotes positive working relationships within the team. Provides expert technical direction and guidance to lower-level technicians. Supports design, construction, maintenance, and calibration for all laboratory test equipment. Assists in troubleshooting issues, failures. Ability to determine proper measurement methods (process and equipment) needed to run test protocols. Plans and performs installation, test, preventive maintenance, troubleshooting, and repair of test equipment. Responsible for inventory management of lab supplies and equipment Follows safety precautions regarding performance testing, moving test equipment and chemical handling and has an active role in the lab safety program. Preferred Qualifications Degree in Engineering (Electronic, Mechanical, etc) 3+ years of experience in test lab function Experience with industry standards (i.e., ASTM, UL, IEC, CSA, ISTA, etc.) Ability to work independently, in fast-paced environment with time-sensitive tasks. Possesses good communication skills (written and verbal) Proficient in reading and interpreting engineering drawings and specifications Proficient in the use of hand tools and measuring instruments (force gages, calipers, micrometers, etc.) Proficient with MS Office, Word, Excel, and PowerPoint Experience with the use of automated measurement/test equipment (i.e. CMM, Instron, Microscopy, PLC, LabVIEW) a plus Experience with basic hand tools, power tools and fabrication of test fixtures Programming and controls experience a plus Experience in working with electro-mechanical components (pneumatics, plumbing, hardware) Must be able to stand and work for extended periods of time. Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
    Indefinido
    Mexico City
  • PANDORA
    PANDORA
    As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. Do you want to make an impact and drive the growth of a global brand? We are looking for an Accounts Payable Accountant - Critical Vendors to join our LATAM team, based in Mexico City. This position will actively work with business owners of critical suppliers and supplier representatives to ensure smooth invoice flow and regular reconciliation of accounts Propose coding of AP invoices and credit notes from critical suppliers. Your Role as an Accounts Payable Accountant - Critical Vendors Assign invoices from critical suppliers to reviewers Final invoice from critical suppliers' correctness check and transfer to ERP system Follow up on rejected invoices from critical suppliers Handle queries from suppliers, Local Organizations, and internal SSC stakeholders regarding critical suppliers' invoices Prepare payment proposals for urgent payments to critical suppliers Handle manual payments for urgent payments to critical suppliers Perform Month End Close activities including preparation and posting of accruals, reclasses and accounts reconciliation Perform, document, and submit internal controls in a timely manner Participate in internal and external audit by preparing and providing with requested documentation making sure the documentation is correct and delivered within deadlines Complete ad-hoc AP related requests from internal stakeholders including superiors Act as a backup person for other entities within SSC scope when needed Identify opportunities for process improvements regarding quality and productivity and support in its implementation PO matching Spend plans initiative and set-up for non-critical / non-O&O vendors Spend plans matching Craft your career with us if you have: + 3 years of experience working with Accounts Payable Bachelor´s degree in Accounting Advanced English Preferably knowledge of Microsoft Dynamics AX or similar ERP system Good knowledge of Microsoft Office tools and particularly in MS Excel Positive, can-do attitude, Reliability and trustworthiness Customer orientation Analytical skills with attention to detail, International mind-set Proactive, Strong team player, Willingness to learn Excellent communication skills Ability to build and establish a good working relationship with colleagues Ability to prioritize and manage time wisely in a fast-paced environment Did we get your attention? If you see yourself in this role and want to be part of Pandora's future, we encourage you to apply. We process applications on a continuous basis, so don't wait to submit yours. You can also read more about Pandora on our corporate site: www.pandoragroup.com About Pandora: Pandora is the world's largest jewelry brand, specializing in the design, crafting and marketing of accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewelry using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
    Indefinido
    Mexico City
  • BALENCIAGA
    HOW YOU WILL CONTRIBUTE A BUSINESS DEVELOPER Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the StoreAnalyze the results: daily, weekly, monthly and set up constant assessmentsSupport the Store Director in reporting all the relevant information to the HQsShare the information with the store teamKnow and monitor the business environment including local competitionProvide high quality feedback and requested reports to the Store DirectorSupport the Store Director and lead the Department Managers in achieving targeted quantitative and qualitative goalsImplement action plans defined with the HQ and Store director and guarantee follow-upUpdate store team on the KPIs and give them support to reach themA TALENT LEADER AND DEVELOPER Create and maintain a positive work environmentEmbody the brand behaviors and ensure that the store team is also alignedMotivate and challenge the team on a daily basisSupport the Store Director in setting up team and individual activities: morning briefs, one to one meetingsPartner with the Store Director and/or Department Managers on how to handle all employee issuesAttract, develop and retain talentManage the Department Managers and support them in their activitiesAssist the Store Director and Department Managers with sales team development on the operational side of the business by following up on clear goals and providing timely and consistent feedbackShare the development plans with the Store Director and Operations ManagerSupport the Store Director in creating a team, whose activities are always motivated, competent and up-to-date in the fashion and luxury industriesA BRAND PROMOTER (CLIENTS) Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externallyPromote the culture of the brand internally and externallyOversee the clienteling approach following the guidelines provided by HQsEnsure store atmosphere upholds brand imageEnsure Balenciaga Signature and Client experience are executed and consistent over timeSupervise sales to ensure client satisfaction, engagement and that the Balenciaga qualitative standards are maintainedFollow up CEE and NPS scores and set up actions accordinglyDevelop clienteling mindset and client's loyalty and retention from beginners to VICAssure the recruitment, development, retention of clients (from high qualitative data collection to “one to one” relationship)Guarantee excellent client experience in line with Balenciaga signatureAssure the measurement of “in Store” actions on all channels (phone, mail, etc.)Manage all delicate situations regarding client complaints and the overall sales process are dealt with accordinglyBuild a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICsA PROCESS MANAGER Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelinesEnsure that the image of the Store is in compliance with Balenciaga standards and that the store team is aligned and have access to the resourcesAchieve and authorize planning, organize and plan the activities providing available resources to manage the expected workloadTake all the necessary measures in order to guarantee the safety of the products and valuable materials in the storeOpening and closing of the storeOversee day-to-day operations of storeMaintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.Process Payroll as directed by the company.Maintain store schedules.Ensure staff adheres to attendance and punctuality.Ensure that petty cash & check reconciliation is processed correctly each month and submitted prior to due date.Maintain the accuracy of the Customer database, ensure that your team is entering all client data in a timely and accurate manner.Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, teamSupport Store director in managing inventories activities, warehouse stock and reports immediately any discrepanciesManage inventory activities taking into account related inventory results in collaboration with the Operations managerManage warehouse stock and verify that it is in line with the Store’s sales potentialChallenge and improve current processes sustaining the growth and ensure efficiency and effectivenessSupervise the team planningWHO YOU ARE Commitment to take part in an innovative projectAt least 3 years of experience in a managerial position (minimum 10 people)Significant sales experience in the luxury Retail industrySuccessful managerial experience of a team (the ability to set goals, delegate work and follow up results)High sensitivity to clients experience and loyaltyPrecision, organizational skills, adaptability, openness, listening abilities, curiosityHigh availability, responsivenessProduct and Fashion sensitivityMastering digital skillsExceptional client service and interpersonal skillsWHY WORK WITH US? This is an exciting opportunity to join Balenciaga’s Polanco team as an Associate Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment. DIVERSITY COMMITMENT Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, pregnancy, medical or hereditary conditions, gender identity or expression, national or ethnic origin, disability, marital/domestic status, caregiving responsibilities or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.
    Indefinido
    Mexico City
  • NEWELL
    Job ID: 8274 Alternate Locations: Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. Job Summary As a Junior Supply Planning Analyst, you will support the LATAM supply planning team in executing short- to mid-range planning activities. Your role will focus on operational tasks such as purchase order tracking, inventory reporting, and system updates, contributing to the overall efficiency and accuracy of the supply chain. You will collaborate with cross-functional teams and help maintain documentation and planning tools to ensure smooth communication and execution. Job Responsibilities Assist in creating and tracking purchase orders in SAP, ensuring timely follow-up with suppliers and internal teams. Support inventory projection updates and coverage reports for 18-week planning horizons. Help prepare monthly E&O (Excess & Obsolete) reports and identify risks to inventory health. Update planning parameters such as MLV and rounding values in SAP. Assist in SKU transitions and BOM validations for new or obsolete items. Participate in weekly S&OE meetings and planning syncs with demand planning, marketing, and customer service. Maintain OneNote and Teams folders with updated process guides, contacts, and historical files. Support documentation handovers during team transitions or role changes. Collaborate with senior planners to align supply plans with demand forecasts and business goals. Monitor and report on PO delays, MOQ constraints, and vendor confirmations. Education/Experience Requirement Bachelor's degree in Supply Chain, Industrial Engineering, Business Administration, or related field. 0-2 years of experience in supply chain or planning roles. Familiarity with SAP or other ERP systems is a plus. Spanish proficiency required; English is a plus. Qualification And Skills Proficiency in Microsoft Excel and basic data analysis. Strong organizational and communication skills. Detail-oriented with a proactive mindset. Ability to work collaboratively in a fast-paced environment. Willingness to learn and grow within the supply chain function. Travel & Office Requirements Hybrid office schedule requirement - Office 3 days/week & Remote 2 days/week. Occasional domestic travel may be required. Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
    Indefinido
    Mexico City
  • PANDORA
    PANDORA
    Do you want to be a part of the world's leading jewelry company while putting your experience in Legal into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America Team in an international organization of can-do spirited, passionate, and performance-driven people. Pandora is looking for a dynamic and business-savvy Manager, Legal Counsel in Mexico City, Mexico. Main purpose of the role: The Manager, Legal Counsel provides comprehensive legal support to the business in Mexico, with a primary focus on labor and employment law and consumer protection, while also covering general commercial and civil law matters. This role partners closely with local leadership and key functional teams to ensure legal compliance, effective risk management, and pragmatic legal solutions that support business objectives. The role shall also provide legal support to selected LATAM markets (Panama, Colombia, Peru, Chile and Argentina), working in close coordination with the Global Legal team and external counsel. The Manager, Legal Counsel has a broad and hands-on scope, including but not limited to: Labor & Employment Law: - Provide day-to-day legal advice on Mexican labor law, including terminations, disciplinary actions, employee relations, union matters and collective bargaining. - Support labor investigations, employee claims and conflict resolution, ensuring compliance with applicable labor regulations. - Assess labor-related risks and advise on mitigation strategies, in close collaboration with HR and external counsel. - Manage labor inspections, audits and interactions with labor authorities (e.g. STPS, IMSS, INFONAVIT). - Review, draft and maintain internal labor or compliance policies, codes of conduct and disciplinary frameworks. Consumer Protection Matters: - Provide legal support on consumer protection matters including responding to claims and investigations by PROFECO and similar agencies throughout Latin America. - Advise on e-commerce, marketing law and data privacy topics, in alignment with local laws and global standards. - Collaborate with cross-functional teams and provide training on various consumer protection and customer service topics. Commercial, Civil & Corporate Matters: - Draft, review and negotiate commercial contracts, including supplier, service, consulting and confidentiality agreements. - Provide legal support on civil and commercial matters related to retail and corporate operations. Compliance, Governance & Risk Management: - Identify legal and compliance risks and proactively propose practical solutions aligned with business needs. - Support the implementation and ongoing monitoring of Pandora's legal compliance framework in Mexico. - Manage disputes and respond to alleged violations of laws, regulations, policies and internal procedures. - Provide regular legal updates and reporting to local management and the Global Legal team. Regional LATAM Support: - Act as a legal point of contact for LATAM markets, providing guidance on labor and general legal matters. - Support cross-border projects and initiatives in collaboration with regional and global stakeholders. - Ensure alignment with global legal policies while adapting advice to local legal requirements. The Manager, Legal Counsel plays a critical role in enabling the business to operate with confidence, compliance and agility in Mexico and across LATAM. By providing expert labor law guidance and pragmatic legal advice, this role directly contributes to: - Reducing legal and labor risk, particularly in high-complexity retail environments with large employee populations. - Supporting business continuity and stability, ensuring labor matters, disputes and inspections are managed proactively and effectively. - Strengthening leadership decision-making, by translating complex legal requirements into clear, actionable recommendations. - Protecting the company's reputation, through consistent compliance, ethical conduct and sound governance. - Enabling regional alignment, supporting cross-border initiatives and ensuring local legal realities are reflected in LATAM strategies. Through close partnership with HR, Finance, Operations and Sales, the role ensures that legal considerations are embedded early in decision-making, allowing Pandora to grow sustainably while managing risk and cost exposure effectively. Craft your career with us if you have: - Law degree and license to practice law in Mexico. - Minimum 8 years of professional legal experience, with strong expertise in Mexican labor law. - Prior experience in both law firm and in-house environments preferred. - Solid knowledge of consumer protection lawscommercial and civil law; and experience in retail or consumer goods is a plus. - Proven experience in contract drafting, negotiation and legal risk assessment. - Strong business acumen and ability to deliver clear, pragmatic legal advice. - Fluent in Spanish and English, written and verbal; Portuguese is a plus. - Experience working in multicultural, matrix organizations. - High level of discretion and integrity Did we get your attention? If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. About Pandora Established in 1982, Pandora designs, manufactures and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora's products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 28.1 billion in 2023. At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people's loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.
    Indefinido
    Mexico City
  • GUERLAIN
    GUERLAIN
    We are looking for our next Demand Planning & Supply coordinator. This role will use the analytical, marketing, and sales data to effectively estimate future product demands. Duties include planning inventory flow, analyzing statistical data, and generating forecasting solutions and reports to give follow up to retailers' sales information. Principal Duties and Responsibilities: Review historical sales trends, research demand drivers, prepare data, develop statistical models, evaluate forecast results & upload/update the information into system. Plan and control the annual budget for the purchase of finished products and POS. Prepare Demand Planning reviews to HQ Team to analize main KPI’s. Interact with sales, marketing, and finance to understand demand forecast drivers. Plan the replenishment based on the sellout performance and WOS to determine if those quantities are correct with commercial team. Analyze and update the product catalog to determine which ones are about to be discontinued and gradually integrate the new features to determine the minimum purchase. Responsible for downloading inventory of the system and sending the information to the commercial & Marketing Team. Follow up with origin & Distribution Center on purchase process until the product is available for sale. Keep track of all novelties in order to get to the on-counter date & Mkt activations. Lead the monthly purchasing process in coordination with HQ team, ensuring timely and accurate purchase orders.
    Indefinido
    Mexico City
  • TIFFANY & CO
    CLIENT ADVISOR Descripción General: Esperamos que nuestros colaboradores brinden la Experiencia Tiffany a cada cliente y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita, el diseño atemporal y un compromiso dedicado con la sostenibilidad corporativa. Como Tiffany Client Advisor: - Tendrás la posición crítica de encarnar la marca Tiffany en cada interacción con los clientes, utilizando el toque Tiffany; tu propio estilo para hacer que la experiencia de cada cliente sea extraordinaria. - Serás un excelente comunicador y embajador de la marca. Tu pasión por Tiffany se transmitirá en cada conversación y un espíritu emprendedor estará presente en todo lo que hagas. - Desarrollarás relaciones con los clientes y superarás los objetivos comerciales a través de la construcción de tu propio negocio mediante el desarrollo de relaciones con los clientes y la superación de los objetivos comerciales. - Fomentarás una cultura de atención al cliente, promoverás un espíritu emprendedor y reforzarás el desarrollo de clientes para hacer crecer el negocio. Ventas: - Profundizarás la relación con nuestros clientes para fomentar la lealtad y el gasto a largo plazo. - Lograrás de manera consistente o superarás los objetivos comerciales mensuales, trimestrales y anuales de la tienda. - Registrarás los datos de los clientes y cultivarás relaciones con clientes nuevos y existentes. - Generarás una parte significativa de las ventas a través de negocios repetidos con los clientes. - Impulsarás el negocio a través de pilares de productos clave. Servicio: - Elevarás la experiencia en la tienda al brindar consistentemente momentos memorables a cada cliente. - Demostrarás pasión como embajador(a) de la marca Tiffany durante cada ceremonia de venta utilizando el toque Tiffany; tu toque personal. - Demostrarás los comportamientos de experiencia del cliente identificados dentro del programa TEI (Encuesta de Voz del Cliente) y con la visión de la experiencia del cliente de Tiffany. - Pondrás en práctica las mejores técnicas optimizando la hospitalidad y las comodidades de la tienda para crear experiencias únicas y tomarás medidas basadas en el desempeño de TEI y los comentarios de los clientes. Experiencia Requerida: - Experiencia en ventas en el área de Retail, de preferencia lujo o experiencia relevante relacionada con los clientes (por ejemplo, en el sector de la hospitalidad). - Experiencia solida en el logro de resultados comerciales. - Habilidad para conectar con el cliente. - Flexibilidad horaria - Habilidad para trabajar con una base diversa de clientes. - Dominio de los sistemas de punto de venta (POS), sistemas de seguimiento de clientes y Microsoft Outlook/correo electrónico. Deseada: - Título universitario. - Título en Gemología - Dominio de varios idiomas
    Indefinido
    Mexico City
  • BRIONI
    BRIONI Store Manager Actualmente estamos buscando un Store Manager que reportará al Director de Retail como parte de nuestro equipo dinámico en Mexico. Tu oportunidad: Impulsas las ventas implementando con acciones concretas y de acuerdo con los lineamientos de Retail Excellence que guían a la empresa; siendo el embajador de la marca. Participas en las actividades de piso e inspiras y desarrollas al equipo para alcanzar con éxito los objetivos cuantitativos y cualitativos brindando una experiencia única en la tienda. ¿Cómo contribuirás? Traducir el objetivo anual, asignar y monitorear objetivos individuales semanales y diarios.Garantizar la eficacia del programa de inducción al nuevo personal y proporcionar sesiones constantes de capacitación en tienda a todo el equipo, siguiendo las directrices de la empresa, siendo responsable del conocimiento de la marca y del producto del equipo.Ser capaz de construir activa y personalmente una clientela leal a través de actividades de participación y retención aprovechando todas las herramientas de captación de clientes.Asumir un papel destacado para los clientes VIP, construir una relación personal con ellos y brindarles asistencia de ventas directa.Supervisar constantemente el comportamiento del personal y los logros de los KPI y entrenar a cada miembro del equipo para definir un plan de desarrollo específico a través de una base de contacto mensual.Apoyar a los asesores de ventas en las actividades de ventas para establecer relaciones con los clientes o en el proceso de ventas (por ejemplo, facilitar las ventas cruzadas o las ventas adicionales).Implementar acciones de acuerdo con oportunidades comerciales específicas (eventos, sesiones de capacitación dedicadas, objetivos de ventas, rotación de personal)Identificar, desarrollar e implementar estrategias de extensión a través de:Realizar análisis y gestionar la lista de los 20 principales clientes.Actividades de networking, ir y encontrar nuevas oportunidades de negocio en diferentes contextos, colaborando con marketing.Planificación y programación de los recursos del equipo y del personal, según la cobertura del piso.Gestionar eficazmente el stock mediante el apoyo de los dedicados miembros del equipo de la tienda, centrándose constantemente en las ventas.Gestionar con precisión las actividades operativas de la tienda a través del apoyo de los miembros dedicados del equipo de la tienda (mensajeros, modificaciones, limpieza de la tienda, envío), optimizando costos, recursos y tiempo.Gestionar algunas tareas administrativas relacionadas con la tienda y su desempeño, con el apoyo del resto del equipo, según lo indique periódicamente el Director de Retail.Gestionar la plataforma de e-commerce.Desarrollar el desempeño del programa Bespoke y Made to Measure (MTM) en México.Quién eres: LicenciaturaAl menos 5 años en puestos directivos en boutiques de lujo.Conocimiento del campo de la moda de alta gama y las tendencias actuales de la moda.Inglés fluidoEntrenamiento y DesarrolloVisión empresarialMotivadoFlexibilidadCreación de redes de valor (networking)Orientación al cliente¿Por qué trabajar con nosotros? Esta es una oportunidad fabulosa para unirse a la aventura de Brioni y contribuir activamente al desarrollo del negocio al formar parte de un Atelier próspero en un Grupo de Lujo global que ofrece infinitas posibilidades para aprender y crecer. El desarrollo del talento es un principio de gestión en Kering y estamos comprometidos a fomentar la movilidad interna. Nuestra visión común promueve habilidades de liderazgo y ayuda a cada empleado a alcanzar su máximo potencial en un entorno laboral estimulante y satisfactorio. Kering se compromete a crear una fuerza laboral diversa. Creemos que la diversidad en todas sus formas (género, edad, nacionalidad, cultura, creencias religiosas y orientación sexual) enriquece el lugar de trabajo. Abre oportunidades para que las personas expresen su talento, tanto individual como colectivamente, y ayuda a fomentar nuestra capacidad de adaptarnos a un mundo cambiante. Como empleador que ofrece igualdad de oportunidades, damos la bienvenida y consideramos solicitudes de todos los candidatos calificados, independientemente de sus antecedentes.
    Indefinido
    Mexico City
  • SAINT LAURENT
    We are currently seeking a VIC Manager to join our dynamic boutique team. ROLE The VIC Manager plays a crucial role in driving store sales and achieving key performance indicators, while delivering a unique, memorable, and sophisticated experience to both external and internal clients. They are entrusted with building strong, long-term relationships with high-spending clients, consistently supporting the management team and colleagues, and upholding the Maison’s values, image, and standards. MISSION Increase, cultivate and maintain long-term relationships with high-value clients, focusing on engaging and retaining them for future business.Provide exceptional client service and after-sales support to every boutique visitor, ensuring a memorable and seamless experience.Exhibit a passion for understanding and anticipating client needs, putting them at the center of every interaction.Build and manage a dynamic client portfolio to drive proactive growth in sales and overall business performance.Consistently exceed individual sales and KPI targets with a business-minded, entrepreneurial approach, and by leveraging all available tools and resources to maximize business opportunities and drive results.Demonstrate expertise in curating personalized, versatile, and timeless looks, while showcasing a strong passion for fashion culture.Show a transparent and genuine attitude with the client and create a unique connection with them.Maintain professional, sincere communication with both clients and colleagues, enhancing teamwork and collaboration.Effectively use all the available tools to optimize business opportunities.Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spiritAdhere to all company policies, procedures, and operational guidelines, upholding the highest standards.PROFILE Proven experience in providing high-quality service in luxury retail, customer service, or hospitality, ideally within fashion and accessories.Have passion for the fashion culture, like to create personalized looks.Business-minded with an entrepreneurial spirit, focused on driving performance and achieving common goals.High energy, strong work ethic, and leadership abilities, with a focus on teamwork and promoting a positive team environment.Adaptable and comfortable with technology, quickly learning new tools and applications.Motivated to thrive in a fast-paced environment, demonstrating multitasking, prioritization, and creative problem-solving skills.Proactive, passionate & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local language, additional languages preferredEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
    Indefinido
    Mexico City
  • TIFFANY & CO
    Descripción General: Esperamos que nuestros colaboradores brinden la Experiencia Tiffany a cada cliente y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita, el diseño atemporal y un compromiso dedicado con la sostenibilidad corporativa. Como Tiffany Client Advisor: Tendrás la posición crítica de encarnar la marca Tiffany en cada interacción con los clientes, utilizando el toque Tiffany; tu propio estilo para hacer que la experiencia de cada cliente sea extraordinaria. Serás un excelente comunicador y embajador de la marca. Tu pasión por Tiffany se transmitirá en cada conversación y un espíritu emprendedor estará presente en todo lo que hagas. Desarrollarás relaciones con los clientes y superarás los objetivos comerciales a través de la construcción de tu propio negocio mediante el desarrollo de relaciones con los clientes y la superación de los objetivos comerciales. Fomentarás una cultura de atención al cliente, promoverás un espíritu emprendedor y reforzarás el desarrollo de clientes para hacer crecer el negocio. Ventas: Profundizarás la relación con nuestros clientes para fomentar la lealtad y el gasto a largo plazo. Lograrás de manera consistente o superarás los objetivos comerciales mensuales, trimestrales y anuales de la tienda. Registrarás los datos de los clientes y cultivarás relaciones con clientes nuevos y existentes. Generarás una parte significativa de las ventas a través de negocios repetidos con los clientes. Impulsarás el negocio a través de pilares de productos clave. Servicio: Elevarás la experiencia en la tienda al brindar consistentemente momentos memorables a cada cliente. Demostrarás pasión como embajador(a) de la marca Tiffany durante cada ceremonia de venta utilizando el toque Tiffany; tu toque personal. Demostrarás los comportamientos de experiencia del cliente identificados dentro del programa TEI (Encuesta de Voz del Cliente) y con la visión de la experiencia del cliente de Tiffany. Pondrás en práctica las mejores técnicas optimizando la hospitalidad y las comodidades de la tienda para crear experiencias únicas y tomarás medidas basadas en el desempeño de TEI y los comentarios de los clientes. Requerida: Experiencia en ventas en el área de Retail, de preferencia lujo o experiencia relevante relacionada con los clientes (por ejemplo, en el sector de la hospitalidad). Experiencia solida en el logro de resultados comerciales. Habilidad para conectar con el cliente. Flexibilidad horaria Habilidad para trabajar con una base diversa de clientes. Dominio de los sistemas de punto de venta (POS), sistemas de seguimiento de clientes y Microsoft Outlook/correo electrónico. Deseada: Título universitario. Título en Gemología Dominio de varios idiomas
    Indefinido
    Mexico City
  • TIFFANY & CO
    Como Operations Professional: Ventas: Realizar funciones de operaciones para respaldar a la tienda y alcanzar o superar de manera constante los objetivos comerciales mensuales, trimestrales y anuales. Manejar de manera óptima la correspondencia telefónica y por correo electrónico interna y externa, y colaborar con los Asesores de Clientes y la gerencia para generar oportunidades de venta. Servicio: Mejorar la experiencia en la tienda al ofrecer momentos memorables de manera constante. Demostrar pasión como embajador de la marca Tiffany al brindar el toque distintivo de Tiffany en cada interacción con el cliente. Aplicar los comportamientos de experiencia del cliente identificados en el programa TEI (Encuesta de Voz del Cliente). Implementar prácticas estándar optimizando la hospitalidad y las comodidades de la tienda para crear experiencias excepcionales, y actuar según el desempeño de TEI y los comentarios de los clientes. Aplicar un profundo conocimiento del producto, servicio e instrucciones de cuidado y manipulación para aumentar la satisfacción del cliente en cada interacción. Excelencia Operativa: Controlar y revisar los procesos administrativos de la tienda, asegurando que se cumplan. Supervisar y reconciliar el inventario de mercancía utilizando informes y sistemas para evaluar la precisión del inventario, informar discrepancias a la gerencia o a los socios corporativos. Colaborar y comunicarse de manera efectiva con los asesores de clientes, la gerencia y los clientes para responder y dar seguimiento a las solicitudes de asistencia en información sobre productos y servicios, reparaciones, envío e inventario de manera rápida y precisa. Apoyar los objetivos de eficiencia operativa de la empresa asegurando que todas las actividades mejoren la eficiencia y proporcionando retroalimentación sobre cambios de procesos a través de los canales apropiados. Desafiar los estándares para buscar una mejora continua. Supervisión del estatus de mantenimiento de la tienda. Seguimiento de transferencias / stock ceros y dar seguimiento a pedidos especiales para clientes (OU´s). Supervisar los niveles de precisión de los inventarios asegurando la disponibilidad de piezas y reduciendo perdidas de conformidad al programa establecido por corporativo. Recepción, revisión, ingreso, bajas de mercancía. Coordinación de los inventarios (cíclicos y anuales de la tienda) en tiempo y forma de conformidad al programa establecido por corporativo. Requerida: Fuertes habilidades analíticas Dominio de Microsoft Word y Excel. Flexibilidad de horario según sea necesario por la operación de tienda, incluyendo noches, fines de semana y días festivos. Habilidad para establecer conexión con nuestros clientes. Organizado y orientado a los detalles. Flexibilidad para realizar diferentes tareas según las necesidades diarias del negocio. Deseada: Título universitario. Título en Gemología.
    Indefinido
    Mexico City