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ActividadesApoyo en registros de producto.Apoyo en conteos físicos de inventario.Compra de insumos dentro del area de producción.Actualizar registros y formatos asignados.Entregar reportes básicos.Cumplir puntualmente el horario y procesos.Lo que aprenderásOrganización de inventarios en un entorno creativo.Relación entre diseño, materiales y costos.Procesos reales de compras y abastecimiento.Disciplina operativa aplicada a proyectos creativos.OfrecemosApoyo en transportes.Aprendizaje práctico dentro de todas las áreas de la empresa.Descuentos  dentro de nuestra tienda y barraPosibilidad de crecimiento al concluir el periodo de prácticas.Asistencia a workshops empresariales y formativos.

If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products Transitions iconic brands that consumers love [such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa], as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences as Sunglass Hut, and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible! Job Summary: The QA Manager is responsible for leading and maintaining the Quality Management System, ensuring compliance with regulatory standards and customer requirements. This role drives quality strategies, oversees process validation, supports internal and external audits, and ensures the highest quality standards in the manufacturing of medical prescription lenses. The QA Manager will work closely with cross-functional teams to promote continuous improvement and customer satisfaction.Requirements: Bachelor's degree in Engineering or a related field. Minimum of 3 years of experience in a similar QA leadership position. Full proficiency in English, both spoken and written. Experience with quality testing methods Proven experience in developing and implementing quality strategies. Experience in problem analysis and resolution methodologies. Strong leadership skills with the ability to manage and develop high-performing teams. Excellent judgment and decision-making abilities. Knowledge and experience in process validation (IQ, OQ, PQ, TMV). Certified Internal Auditor or Lead Auditor for ISO 13485. Experience leading and responding to internal and external quality system audits. Experience in customer support and handling quality-related customer issues. Knowledge of Core Tools: MSA, Control Plans, FMEA. Key Responsibilities: Develop, implement, and continuously improve the Quality Management System in compliance with ISO 13485 and applicable regulatory requirements. Lead process validation activities (IQ, OQ, PQ, TMV) to ensure robust and compliant manufacturing processes. Define and execute quality strategies aligned with business objectives and customer expectations. Manage and lead the QA team, promoting a culture of quality, accountability, and continuous improvement. Oversee internal and external audits, including preparation, execution, and follow-up of corrective actions. Ensure compliance with optical and cosmetic specifications and quality standards for medical prescription lenses. Analyze quality data, drive root cause analysis, and implement corrective and preventive actions. Act as the main point of contact for customers on quality-related matters, ensuring timely and effective resolution. Ensure proper documentation, control of records, and compliance with quality procedures. Collaborate with Operations, Engineering, and R&D to support product and process improvements.Recruiting process Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. Our Diversity, Equity and Inclusion commitment We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Position Overview The High Jewelry Manager Mexico is responsible for supporting and executing the tactical strategy to drive High Jewelry (HJ) business performance within the Mexican market. This role focuses on managing local HJ performance, strengthening client engagement with High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients, and contributing to the development of a High Jewelry expert community that supports elevated client experiences and sales. Reporting to regional leadership, the High Jewelry Manager - Mexico works closely with Client Relations, Retail, Merchandising, and Regional High Jewelry partners to ensure strong execution of strategies aligned with both global objectives and local market needs. The role requires a hands-on approach, deep understanding of the Mexican luxury client landscape, and strong relationship-building capabilities. The ideal candidate balances strategic thinking with operational excellence, placing the client at the center while fostering people development and reinforcing brand desirability. This role champions Tiffany & Co.'s belief People Make the Difference and lives our values: Be Creative & Innovative, Deliver Excellence, and Cultivate an Entrepreneurial Spirit. Key Accountabilities High Jewelry Sales & Business Development (Mexico) Partner with Client Relations and Retail leadership in Mexico to support and execute High Jewelry sales initiatives for HNW and UHNW clients. Support the planning and execution of local High Jewelry activations, private appointments, events, and trunk shows tailored to the Mexican market. Collaborate with Regional Client Relations teams to understand local client behaviors, cultural nuances, and market-specific opportunities. Work closely with Merchandising and Regional High Jewelry teams to ensure the assortment aligns with client preferences and demand in Mexico. Track and analyze High Jewelry business performance locally, providing insights and recommendations to regional leadership. Development of a High Jewelry Expert Community Support the creation and ongoing development of a local community of High Jewelry Experts in Mexico with strong knowledge of gemstones, craftsmanship, and High Jewelry storytelling. Assist in the execution of training programs, timelines, and expectations to ensure experts are prepared to support High Jewelry sales as trusted partners during client engagements. In partnership with Regional and Market stakeholders, help identify internal and external profiles suitable for inclusion in the High Jewelry expert community. Identify and propose creative opportunities for continuous learning, including exposure to collections, workshops, and industry insights relevant to the Mexican luxury landscape. Client Experience & Brand Elevation Act as a key local ambassador for High Jewelry, ensuring consistency with Tiffany & Co. brand standards while adapting to local cultural expectations. Support teams in delivering elevated, personalized experiences that reinforce trust, exclusivity, and long-term client relationships. Ensure High Jewelry storytelling reflects both Tiffany's heritage and resonates with Mexican clients' values and lifestyle. Qualifications 5-8 years of relevant experience in luxury retail, jewelry, or high-end client relations Gemology qualification (GG level preferred) Strong written, verbal, and presentation skills in Spanish and English Proven ability to manage budgets and support market-level initiatives Experience working with HNW/UHNW clients in the Mexican market Previous experience in a client-facing or client relations role Strong cultural awareness and understanding of the Mexican luxury consumer Performance Measures and Scope of Role High Jewelry sales results within the Mexican market Successful execution of local High Jewelry activations and client experiences Development of a recognized and effective High Jewelry expert community in Mexico Contribution to client retention and High Jewelry client acquisition

We are currently seeking a Stock Associate our dynamic team to support the back of house operations. ROLE The Stock Associate will contribute to the boutique by maintaining the back-of-house operations and supporting the Sales & Management team on the salesfloor. This position will report to the Store Director and work closely with internal Operations partners. MISSION Maintain organization and cleanliness of the stockroom and salesfloor to company standards.Responsible for shipping & receiving of product deliveries on a weekly basis.Communicate shipment discrepancies to Store Director & Operations partners in a timely matter to avoid errors in inventory levels.Process internal product transfers and client orders on a timely matter to meet client expectations.Prepare and execute weekly cycle counts of product categoriesPrepare stockroom & salesfloor for annual inventoryLiaise with Operations team to resolve product inventory discrepancies, corrections, and adjustmentsEnsure the stockroom and salesfloor are maintain to company Visual StandardsSupport sales team as needed on the salesfloor for coverage and assistance with sales as neededManage all supply orders needed for the boutique from internal & external vendorsOther duties as assigned by managementPROFILE Minimum 2 years of retail experience, luxury or contemporary preferredStrong organizational skills with a keen eye for detailExperience with shipping programs, inventory management and inventory auditsStrong working knowledge of ExcelMust have a pro-active and team centric attitudeMust be able to work with independently with minimal supervisionMust be able lift and/or move up to 25 poundsMust be able to lift and/or move up to 50 poundsSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Como Operations Professional: Ventas: Realizar funciones de operaciones para respaldar a la tienda y alcanzar o superar de manera constante los objetivos comerciales mensuales, trimestrales y anuales. Manejar de manera óptima la correspondencia telefónica y por correo electrónico interna y externa, y colaborar con los Asesores de Clientes y la gerencia para generar oportunidades de venta. Servicio: Mejorar la experiencia en la tienda al ofrecer momentos memorables de manera constante. Demostrar pasión como embajador de la marca Tiffany al brindar el toque distintivo de Tiffany en cada interacción con el cliente. Aplicar los comportamientos de experiencia del cliente identificados en el programa TEI (Encuesta de Voz del Cliente). Implementar prácticas estándar optimizando la hospitalidad y las comodidades de la tienda para crear experiencias excepcionales, y actuar según el desempeño de TEI y los comentarios de los clientes. Aplicar un profundo conocimiento del producto, servicio e instrucciones de cuidado y manipulación para aumentar la satisfacción del cliente en cada interacción. Excelencia Operativa: Controlar y revisar los procesos administrativos de la tienda, asegurando que se cumplan. Supervisar y reconciliar el inventario de mercancía utilizando informes y sistemas para evaluar la precisión del inventario, informar discrepancias a la gerencia o a los socios corporativos. Colaborar y comunicarse de manera efectiva con los asesores de clientes, la gerencia y los clientes para responder y dar seguimiento a las solicitudes de asistencia en información sobre productos y servicios, reparaciones, envío e inventario de manera rápida y precisa. Apoyar los objetivos de eficiencia operativa de la empresa asegurando que todas las actividades mejoren la eficiencia y proporcionando retroalimentación sobre cambios de procesos a través de los canales apropiados. Desafiar los estándares para buscar una mejora continua. Supervisión del estatus de mantenimiento de la tienda. Seguimiento de transferencias / stock ceros y dar seguimiento a pedidos especiales para clientes (OU´s). Supervisar los niveles de precisión de los inventarios asegurando la disponibilidad de piezas y reduciendo perdidas de conformidad al programa establecido por corporativo. Recepción, revisión, ingreso, bajas de mercancía. Coordinación de los inventarios (cíclicos y anuales de la tienda) en tiempo y forma de conformidad al programa establecido por corporativo. Experiencia: Requerida: Fuertes habilidades analíticas Dominio de Microsoft Word y Excel. Flexibilidad de horario según sea necesario por la operación de tienda, incluyendo noches, fines de semana y días festivos. Habilidad para establecer conexión con nuestros clientes. Organizado y orientado a los detalles. Flexibilidad para realizar diferentes tareas según las necesidades diarias del negocio. Inglés Inventarios Deseada: Título universitario. Título en Gemología.

This planner Position at Movado will be responsible for the management of our Jewelry and will analyse the Sell out, Sell In, Inventory Retail Data, Forecast creation & follow-up and selling projection. Keep healthy inventory levels preventing loss of sales and overstocks. Assure optimal stock level, control and monitor orders, deliveries, sales, bestseller, etc. Analysis of inventory at POS level and generate weekly replenishment. Create reports, sales statistics, bestseller, etc. to use on a daily business with the objective to improve sell out. Elaborate and implement action plans, activities in close collaboration with Sales manager. Estimates of upcoming collections. Ensure product at POS level on brands campaigns. Perform a monthly tracking of the local S&OP KPI's and provide data interpretation to Management. Create reports to improve control of inventory at POS level. Define inventory levels per POS in collaboration with Sales Managers. Inform the Sales Manager of all and every extraordinary or irregular points and elements in the field of his/her responsibility. Responsible for monthly stock transfers from USA.1 - 2 Years of experience on Demand/Supply Planning Good level of English knowledge Ideal: experience using S&OP metrics Career background: Business, Industrial Engineering, International Business or similar Skills: Manage and analysis on Sell out, Sell In, and Inventory Retail Data Forecast creation and follow-up S&OP KPI's knowledge Selling projection Annual product catalogue maintenance Pre-Analysis for Quarterly product launches Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

We are looking for an organized, detail-oriented, and solutions-driven Operations Specialist to join our LATAM operations team. This role plays a critical part in supporting the end-to-end supply chain, including import logistics, order management, delivery tracking, inverse logistics, and customer support across Latin America. The ideal candidate will thrive in a fast-paced, cross-functional environment and possess a strong ability to manage processes, data, and partner relationships. Logistics & Distribution Management Oversee and manage inverse logistics (returns, warranty repairs, defective merchandise), ensuring compliance with internal controls and customer satisfaction standards. Coordinate with 3PL in Mexico and ensure seamless system integration with corporate logistics platforms for real-time data visibility. Supervise product delivery operations across LATAM, optimizing timelines and costs with carriers and freight forwarders. Manage the import process end-to-end, including follow-up, cut-offs, prioritization, duties calculation, and PowerHub settlement. Perform warehouse checks to verify physical shipment confirmations in accordance with SOX compliance. Coordinate insurance claims for lost or damaged shipments. Order Management & Customer Service Process and monitor manual and EDI orders, ensuring accurate and timely entry, fulfillment, and follow-up. Act as first point of contact for customer inquiries and service issues across Mexico and LATAM. Handle undeliverable shipment disposition and POSM/material order deliveries. Reconcile deliveries with invoicing, and ensure all shipments are invoiced to customers upon delivery. Support SAV/monthly invoicing controls and track performance metrics. Data & System Accuracy Maintain customer master data and transaction records. Lead customer setup process with Master Data Management (MDM), collaborating with Sales, Brand Managers, and Finance. Ensure confidentiality and proper documentation of all operational transactions. Contribute to system-related testing and continuous process improvement initiatives with CINLAT. Performance Monitoring & Strategic Support Analyze KPIs such as delivery times, shipping accuracy, customer satisfaction, and inventory status. Prepare regular analytical reports to inform decision-making across business units. Identify operational bottlenecks and collaborate with LATAM and Mexico operations teams to implement improvements. Partner closely with Sales & Marketing to support commercial strategy execution for key accounts. Compliance & Controls Ensure adherence to SOX controls and internal business procedures. Act as security liaison to ensure warehouse compliance with corporate standards. Cross-Functional Collaboration Coordinate closely with Finance for vendor payments and internal/external reporting accuracy. Support customer billing accuracy and resolve discrepancies in order processing, invoicing, and logistics. Collaborate with Operations LATAM and cross-functional teams to ensure alignment on regional objectives and customer needs.Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field. 3+ years of experience in operations, logistics, or supply chain management, preferably in a regional role. Strong knowledge of order-to-delivery processes, logistics systems, and 3PL operations. Experience with ERP systems and EDI integration. Analytical mindset with strong proficiency in Excel and reporting tools. Excellent organizational, communication, and problem-solving skills. Strong attention to detail, accountability, and ability to manage multiple priorities. Fluent in Spanish and English. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Position Title: Microbiology Hygienist and QA Project Manager Department: Quality Assurance Location: Mariscala. Apaseo el Alto Guanajuato, Mexico Reports to: Quality & Assurance Director Scope / Brands: All facilities & critical systems ABOUT THE WELLA COMPANY Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit www.wellacompany.com. The Role Manage, and lead the execution of special manufacture projects in the site in terms of Quality. Lead and continuously improve the site's hygiene microbiological program control, to ensure the microbiological condition of RM, PM, Bulks, FG and critical system (water, air, surfaces and personal) to ensure product quality, consumer safety, and operational excellence. This role ensures full adherence to Global Hygiene Standards, Microbiological Control System (MDM), and Sanitary Design Principles, while delivering hygiene-related projects with world-class performance. Key Responsibilities Lead special manufacturing projects on the site, in terms of quality, project Management from definition till final validation, establish, maintain and follow the CPC special project, leading all areas involving all people (internal and external) and ensuing compliance in cost, quality and time. Report any deviation in predictive way. Lead Hygiene System: Manage and maintain the hygiene and microbiological control system in accordance with Wella, GMP, and ISO 22716 standards. Audit Sanitary Healthcare Design: Ensure compliance with Global standards. Ensure microbiological system: oversee environmental, water, and product monitoring programs to prevent microbiological hazards. Lead-OOS critical system regarding Micro in critical system. Lead micro-Continuous Improvement: Implement optimization projects using Lean, and Six Sigma. Build Training & Capability: Develop technical skills and leadership in cross-functional teams. Ensure the qualification of analysist regarding MDM. Audit Readiness: ensure corporate and regulatory compliance in internal and external audits. Lead Crisis & Deviation Management regarding micro in critical systems RCA and CAPAS. Lead and execute the MRA (Micro risk assessment in the site) and lead the improvements to be preventive, CAPAS. Active participation in the validation and change control of cleaning & Sanitization as well in new initiatives. Promote the culture of Safety, Environment and Quality Minimum Qualifications: Education: business, master's in microbiology, biotechnology, chemical engineering or affine, desirable certification in PMI, prince 2 or equivalent. Experience: 6-10 years in cosmetics manufacturing or health care products, leading multifunctional teams. Technical & project Skills, knowledge in leadership, Quality, GMP´s, ISO 22716, HACCP, FDA cosmetics, hygienic validation, cleaning and sanitization, HACCP, Risk Analysis, Clean Design, Microbiology, lead auditor. Leadership expectations: lead with purpose, execute with discipline, build capability, collaborate to win, drive innovation, act as owner, Languages: English (advance oral and written). Ability to solve problems: Analyzes data/facts to develop in insights and propose solutions and actionable steps. Business impact: This position ensures consumer trust, brand protection, and operational reliability through world-class special manufacturing project implementation regarding quality & hygiene systems and effective project delivery. The Hygiene Manager is a strategic enabler of Zero Defect & Zero Contamination Manufacturing, directly contributing to product quality, cost efficiency, and business continuity.

Job ID: 10316 Alternate Locations: Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. RESPONSABILIDADES 1.- Carga y descarga de tráileres con materia prima o producto terminado según aplique (ya sea con montacargas, Manual, Patín manual, Patín eléctrico) 2.- Recibo y acomodo de material 3.-Abastecimiento a áreas de producción (ya sea con montacargas, Manual, Patín manual, Patín eléctrico) 4.- Consolidación de materiales 5.- Movimientos y localización de materiales en sistema SAP 6.- Manejo y cuidado de unidades RF (Escáner) 7.- Inspección y cuidado de Montacargas 8.- Auditorías Internas (Materia Prima) 9.- Auditorias a Estantería 10.-Llenado de planos de carga 11.- Mantener orden, limpieza y disciplina. 12.- Responsable de cuidar su seguridad y la de sus compañeros. 13.- Participar en actividades de capacitación y entrenamientos 14.- Puntualidad y asistencia 15.- VALORES: responsable, Honesto, Trabajo en equipo 16.- Apoyo en otras actividades relacionadas a almacenes 17.- Respetar las políticas y reglas de seguridad establecidas por la compañía. 18.- Coordinar los movimientos de choferes de patio (solo cuando aplique) \ 19.- Flexibilidad en cualquier área relacionada a almacenes, residuos, recibos de material. CONOCIMIENTOS, HABILIDADES Y EXPERIENCIA Educación y experiencia: - Escolaridad mínima: Secundaria - Experiencia: 2 años - Genero Indistinto - Experiencia en manejo de Montacargas Conocimientos y habilidades: - Trabajo bajo presión - Habilidad para llenar planos - Identificar condiciones y actos inseguros - Iniciativa - Trabajar con mínima supervisión Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.

We are currently seeking a VIC Manager to join our dynamic boutique team. ROLE The VIC Manager plays a crucial role in driving store sales and achieving key performance indicators, while delivering a unique, memorable, and sophisticated experience to both external and internal clients. They are entrusted with building strong, long-term relationships with high-spending clients, consistently supporting the management team and colleagues, and upholding the Maison’s values, image, and standards. MISSION Increase, cultivate and maintain long-term relationships with high-value clients, focusing on engaging and retaining them for future business.Provide exceptional client service and after-sales support to every boutique visitor, ensuring a memorable and seamless experience.Exhibit a passion for understanding and anticipating client needs, putting them at the center of every interaction.Build and manage a dynamic client portfolio to drive proactive growth in sales and overall business performance.Consistently exceed individual sales and KPI targets with a business-minded, entrepreneurial approach, and by leveraging all available tools and resources to maximize business opportunities and drive results.Demonstrate expertise in curating personalized, versatile, and timeless looks, while showcasing a strong passion for fashion culture.Show a transparent and genuine attitude with the client and create a unique connection with them.Maintain professional, sincere communication with both clients and colleagues, enhancing teamwork and collaboration.Effectively use all the available tools to optimize business opportunities.Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spiritAdhere to all company policies, procedures, and operational guidelines, upholding the highest standards.PROFILE Proven experience in providing high-quality service in luxury retail, customer service, or hospitality, ideally within fashion and accessories.Have passion for the fashion culture, like to create personalized looks.Business-minded with an entrepreneurial spirit, focused on driving performance and achieving common goals.High energy, strong work ethic, and leadership abilities, with a focus on teamwork and promoting a positive team environment.Adaptable and comfortable with technology, quickly learning new tools and applications.Motivated to thrive in a fast-paced environment, demonstrating multitasking, prioritization, and creative problem-solving skills.Proactive, passionate & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local language, additional languages preferredEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Como Operations Professional: Ventas: Realizar funciones de operaciones para respaldar a la tienda y alcanzar o superar de manera constante los objetivos comerciales mensuales, trimestrales y anuales. Manejar de manera óptima la correspondencia telefónica y por correo electrónico interna y externa, y colaborar con los Asesores de Clientes y la gerencia para generar oportunidades de venta. Servicio: Mejorar la experiencia en la tienda al ofrecer momentos memorables de manera constante. Demostrar pasión como embajador de la marca Tiffany al brindar el toque distintivo de Tiffany en cada interacción con el cliente. Aplicar los comportamientos de experiencia del cliente identificados en el programa TEI (Encuesta de Voz del Cliente). Implementar prácticas estándar optimizando la hospitalidad y las comodidades de la tienda para crear experiencias excepcionales, y actuar según el desempeño de TEI y los comentarios de los clientes. Aplicar un profundo conocimiento del producto, servicio e instrucciones de cuidado y manipulación para aumentar la satisfacción del cliente en cada interacción. Excelencia Operativa: Controlar y revisar los procesos administrativos de la tienda, asegurando que se cumplan. Supervisar y reconciliar el inventario de mercancía utilizando informes y sistemas para evaluar la precisión del inventario, informar discrepancias a la gerencia o a los socios corporativos. Colaborar y comunicarse de manera efectiva con los asesores de clientes, la gerencia y los clientes para responder y dar seguimiento a las solicitudes de asistencia en información sobre productos y servicios, reparaciones, envío e inventario de manera rápida y precisa. Apoyar los objetivos de eficiencia operativa de la empresa asegurando que todas las actividades mejoren la eficiencia y proporcionando retroalimentación sobre cambios de procesos a través de los canales apropiados. Desafiar los estándares para buscar una mejora continua. Supervisión del estatus de mantenimiento de la tienda. Seguimiento de transferencias / stock ceros y dar seguimiento a pedidos especiales para clientes (OU´s). Supervisar los niveles de precisión de los inventarios asegurando la disponibilidad de piezas y reduciendo perdidas de conformidad al programa establecido por corporativo. Recepción, revisión, ingreso, bajas de mercancía. Coordinación de los inventarios (cíclicos y anuales de la tienda) en tiempo y forma de conformidad al programa establecido por corporativo. Requerida: Fuertes habilidades analíticas Dominio de Microsoft Word y Excel. Flexibilidad de horario según sea necesario por la operación de tienda, incluyendo noches, fines de semana y días festivos. Habilidad para establecer conexión con nuestros clientes. Organizado y orientado a los detalles. Flexibilidad para realizar diferentes tareas según las necesidades diarias del negocio. Deseada: Título universitario. Título en Gemología.